Systems Engineer

As a Systems Engineer at Resource Data, you will design, implement, support, and optimize infrastructure solutions across on-premises and cloud environments. This role works independently to configure, deploy, monitor, and troubleshoot systems while collaborating with project teams and clients to deliver reliable, secure, and high-performing technology solutions. You'll apply strong technical expertise to resolve complex operational challenges, improve system reliability, and contribute to the development of repeatable engineering practices.Key ResponsibilitiesIndependently deliver assigned systems engineering work while contributing to broader project and operational objectivesProvide Level 3 support for end users, administrators, and project teams, resolving complex technical issues and escalating risks appropriatelyInstall new software releases, operating system updates, patches, and infrastructure upgrades while ensuring minimal disruption to business operationsEvaluate software updates and security patches and resolve software-related issuesPerform system backup, recovery, and restoration activities to ensure business continuity and data protectionSupport system integrations, deployments, upgrades, migrations, and operational workflowsProduce clear and comprehensive technical documentation, including system architecture diagrams, support procedures, deployment documentation, and service recordsIdentify opportunities with clients to improve operational readiness, system performance, and infrastructure reliabilityBasic QualificationsBachelor's degree in Computer Science, Information Technology, Information Systems, Engineering, or a related field; or equivalent combination of education and experience2+ years of professional experience in systems engineering, infrastructure, platform engineering, or a related roleExperience managing user accounts, security controls, system documentation, and troubleshooting activitiesExperience configuring and maintaining operating systems, virtualized environments, cloud platforms, and application infrastructureExperience supporting system integrations, deployments, upgrades, migrations, and operational workflowsFamiliarity with infrastructure security principles, monitoring solutions, backup and recovery processes, and reliability best practicesStrong troubleshooting and root-cause analysis skills with the ability to resolve complex technical issuesAbility to work independently and effectively manage priorities with minimal supervisionStrong organizational, communication, and collaboration skills, including experience working with engineering teams and client stakeholdersPreferred QualificationsExperience using JIRA or similar work management and issue-tracking platforms to manage tasks, incidents, change requests, and project deliverablesExperience working in consulting environments involving direct client interaction and project delivery responsibilitiesExperience delivering IT solutions with government agenciesIndustry certifications such as CompTIA Security+ or similar