Assistant General Manager
Assistant General Manager Job Description
We are currently seeking a high energy, passion filled, and sales motivated individual who is fitness minded and has a love for the community, and our brand! We are a fast-growing Indoor Cycling Franchise looking for individuals who want to grow with us! Our CycleBar Experience Associate delivers the CycleBar experience and helps drive daily sales.
Excellent sales, communication, and customer service skills required
Must have genuine hospitality and passion for people
Possess leadership ability
Proactive problem solver
Goal-oriented with an ability to achieve sales in memberships and retail
Ability to learn and use the Club Ready software system
Must be fluent in English and have excellent communication skills via in person, phone and email
Must be able to work under pressure and meet tight deadlines
Must have proficient computer skills
Must have flexibility for a non-traditional schedule including some holiday, early-morning and weekend availability
Must be able and willing to move bikes, and perform minor bike maintenance
Must be willing to clean CycleTheater, Bathrooms, Lobby, etc.
Must be able to lift up to 50lbs
:
1 year in a supervisory role
1 year in a sales role
Preferred Prior Fitness Front Desk Sales experience
Lead generation
Assist GM with sourcing grassroots marketing and networking events
Attend (and execute) at local grassroots marketing and networking events
Assist with planning and preparation for grassroots events
Support social and promotional campaigns
Sales Execution
Contact prospects/leads to schedule classes
Conduct in person sales and lead follow up
Conduct lead follow up and sales outreach
Convert leads/prospects into active members via outbound sales strategies on ClubReady
Increase membership referrals, renewals, and retention
Team Leadership
Build a strong relationship with members via face-to-face service, phone and email
Create a welcoming and engaging studio environment
Help manage a team of Lead CBXs, and CBXs in studio
Manage staff schedule as directed by the General Manager
Support the hiring and onboarding process
Lead evening/daily sales processes and activities
Supervise Sales Representatives
Operations and Studio Management
Oversee day to day studio operations including cleanliness and the sales process
Maintain studio opening and closing procedures
Enforce policies and procedures relating to customers
Ensure all forms, administrative supplies and studio literature is stocked and visible
Attend in studio events
Execute light Operational duties such as: ordering supplies, scheduling staff, aid with social media and anything else the General Manager sees fit
Utilize studio software to troubleshoot client account inquiries and account management
Any other duties as assigned
Ride for free at ANY time when there is a bike available!
Leave the stuffy clothes behind, it’s all leggings and shorts here!
Work a non-traditional structured schedule!
Let your voice be heard! You will have access to others in the CycleBar community from your studio, studio’s across the country, and the corporate team!
Pay: From $25.00 per hour
Work Location: In person