Sales Support

Sales SupportThe Sales Support role ensures that all customer needs are promptly addressed in a courteous and professional manner. Will assist staff with all aspects of the ordering process including order entry, order placement, order fulfillment, product information and scheduling. Acts as a liaison between production, customers and/or sales personnel to provide availability and scheduling information. The Sales Support Specialist role is pivotal in ensuring a smooth and efficient sales process, contributing to customer satisfaction and overall business success.Essential FunctionsManage customer orders by assisting project manager with order placement, template scheduling, delivery, and installation servicesManage order entry in Stone Profits SystemCommunicate with Sourcing team and SOPT to secure needed productCommunicate with production or scheduling managers concerning special requirements on ordersMonitor schedule on upcoming jobs and communicate schedule changes with appropriate team membersCommunicate any credit issues discovered upon order entry to appropriate sales personnelAnswer incoming calls or emails; timely & professionallyPerform other duties as requestedCompetencies/Skills/AbilitiesHigh School Diploma or GED requiredStrong organizational skills and effective team playerAbility to be detail-oriented and multi-task, work within specified timeframesStrong verbal and written communication skills are required, Bi-lingual English/Spanish is a plusPrevious Customer Service work experience is required; previous work experience in our industry is preferredProficient with Microsoft Office; Outlook, Excel and WordBenefitsMedical Dental Vision Employer Paid Basic Employee Life and AD&D Insurance Employer Paid Long Term Disability Flexible Spending Accounts Voluntary Short-Term Disability Voluntary Life and AD&D Insurance Voluntary Accident Insurance Voluntary Critical Illness InsuranceEEOAt Construction Resources, our people are the driving force behind everything we do. Construction Resources is an equal opportunity employer that aspires to be the best in the business by building an associate experience that celebrates growth, development, and purpose.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to speak or hear. The employee is frequently required to sit for extended periods of time, stand, walk, climb stairs, use hands to finger, handle or feel, and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.Position Type/Expected Hours of WorkThis is a full-time position that requires overtime as business needs dictate.Privacy NoticeWe value your privacy and want to ensure transparency regarding the collection and processing of your personal data. As part of our recruitment process, we require your explicit consent to collect, store, and process your personal information, including but not limited to your resume, contact details, professional experience, and other relevant data.This data will be used solely for recruitment and hiring purposes in accordance with our privacy policy and applicable data protection regulations. Your information will be stored securely and will not be shared with third parties without your consent.By submitting your application, you agree to the collection and processing of your personal data for the purposes stated above. You may withdraw your consent at any time by contacting us at recruitment@crhomeusa.com.