Salesperson / Service Advisor
Salesperson / Service AdvisorBig O Tires in Golden has an immediate opening for a Salesperson / Service Advisor. This is a full-time position (40 - 50 hours/week including Saturday). The right person for the job will have solid communications skills and is a natural leader that inspires others to perform at their best. You must be highly committed to delivering the best service experience to customers, and can meet the position requirements below. As a Service Advisor for a Big O Tires Service Center, you will spend the majority of your day working directly with our customers, advising them on their vehicle's tire and automotive service needs. This is a high-volume, fast-paced environment that requires the ability to multi-task while maintaining a friendly and professional demeanor. The position focus is on enhancing the customer experience, building loyalty and maximizing sales. Big O Tires in Golden is locally owned and operated for over 25 years. You will be working directly with the seasoned manager of the store with the opportunity to learn the skills necessary to advance your career. We offer a package of competitive compensation, health insurance, paid time off, uniforms and an atmosphere that makes it a great place to work. Big O Tires has an outstanding reputation and a long tradition of great service. What we offer: We will provide you the tools, training and resources to help you succeed. We are an Equal Opportunity Employer with a benefits package that includes: *Competitive pay - Hourly plus commission *Health insurance *Paid vacation and holidays *Uniforms *Continued training *Advancement OpportunityPosition SummaryAs an Automotive Salesperson for Big O Tires, you will focus on enhancing the customer experience, building loyalty, and maximizing sales. If you have a service sales background, a proven track record in sales, and are highly committed to delivering the best service experience to our guests, we would like to talk with you. This is a high-volume, fast-paced environment that requires the ability to multi-task, maintain a friendly and professional demeanor, with superb customer service and communication skills.Essential Duties And ResponsibilitiesBuild customer satisfaction and loyalty by providing the best guest experienceAchieve a thorough knowledge of all products, services, warranties and maintenance issuesKeep up to date through training and vendor publicationsAdhere to the Big O Tire policies and proceduresAssist other sales or service associates as needed in an effort to exceed our customers' expectationsHelp maintain the appearance and cleanliness of the building and perimeter areasAssist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stockingMaintain showroom merchandiseFollow all safety practices as outlined in policy and proceduresSales of tires and service-related needsQualifications3 year minimum tire & auto service sales experienceStrong auto service & tire sales knowledgeGood leadership abilities and team buildingExcellent customer service and communication skillsStrong organizational skillsProficient at preventive maintenance salesMaintain professional appearance at all timesHave problem solving abilities and be a self-starterMulti-tasking abilitiesWe are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty. Compensation: $50,000.00 - $70,000.00 per year