Program Manager

Overview In this Program Manager role, you steer programs aligned with Miratech’s strategic directions, guiding long-term goals and delivering value for clients. You will lead cross-functional teams to meet delivery targets, manage risks, and support growth through strategic upselling within engagements. You’ll collaborate with stakeholders to ensure customer satisfaction, quality, and performance while developing talent and overseeing financials. This position offers a chance to drive enterprise-scale technology initiatives in a global, ambitious environment. Compensation / Benefitshealth insurancerelocation programlanguage coursesForeverRemote work culturegrowth and professional development opportunitiesinternal mobility and internships ResponsibilitiesFulfilling client commitments profitablyLeading upsell discussions within existing engagements/frameworksSetting delivery focus aligned with business targetsIdentifying and managing delivery risksDeveloping and guiding subordinate teamsCoordinating hiring with sourcing and onboardingReviewing project finances across the programUpdating stakeholders on status and goalsEnsuring customer satisfaction, safety, quality, and team performance Key requirements5+ years of program management, department director, or equivalent experienceExperience managing 5+ projects in parallel with a headcount of 50+3+ years in enterprise-wide technology transformation and innovation; FinTech experience is a plusExperience outsourcing development from client or subcontractor sideExperience creating program-level status reportsKnowledge of risk/issue managementMethodical approach to issue resolutionExcellent written and verbal communication and problem-solvingCustomer-facing experienceFocus on Customer Success in Professional ServicesRemote/international project team managementSolid engineering background with hands-on technology deliveryAbility to understand commercial business needs and manage stakeholdersAbility to navigate ambiguity and changing prioritiesWritten and verbal communicationProblem-solvingCustomer-facingProgram managementRisk/issue managementTechnology transformation and innovation