Patient Services Representative

A company is looking for a Patient Services Representative to provide administrative support and enhance patient experiences. Key ResponsibilitiesManage phone customer service, schedule appointments, and handle patient information including demographics and insurance verification Process referrals, authorizations, and pre-registrations while ensuring compliance with department guidelines Assist patients with inquiries and facilitate issue resolution to achieve first call resolutionRequired QualificationsHigh School Graduate or equivalent (GED) upon hire Preferred: 1 year of higher education or college experience Ability to handle a high volume of incoming calls professionally Flexibility to perform job functions independently and creatively Proficiency in managing sensitive patient information and communications