Technical Implementation Analyst

Position SummaryThe Technical Implementation Analyst leads and supports complex Treasury Management client onboarding and implementation projects. This role requires significant expertise in Digital Banking and Treasury Management (ERP) integrations, secure file transfer protocols (SFTP), and advanced payment solutions such as Integrated Payables. The Analyst serves as a technical liaison between clients, internal teams, and third-party vendors to ensure seamless delivery of treasury services and connectivity. The role will lead the development and delivery of training, ensuring TM Implementation associates are provided with the skills and knowledge to effectively deliver services while maintaining compliance with regulations.Duties & ResponsibilitiesManage end-to-end implementation of Treasury products for corporate clients, focusing on technical integrations and SFTP connectivity.Configure and support SFTP setups for secure data exchange, including troubleshooting connectivity and encryption issues.Partner with Treasury Product peers to align on product changes, ensure TMI associates has the necessary training and awareness.Lead the implementation for Integrated Payables solutions, ensuring accurate mapping of payment files and workflows.Collaborate internal and external teams to design and validate file formats (e.g., ISO 20022, NACHA, XML) for payment and reporting.Provide technical guidance on API integrations, host-to-host connections, and ERP system connectivity.Develop and maintain detailed implementation plans, technical documentation, and client training materials.Ensure compliance with security standards, data integrity, and regulatory requirements throughout the implementation process.Serve as a subject matter expert for treasury technology solutions and escalate complex technical issues as needed.Support Treasury Management Implementation team members and provide back-up when necessary.Leading testing, training, communication, and integration of system fixes and enhancements for SFTP, IP and other more technical products.Communicate timelines and status updates to clients and bankers.Ensure client satisfaction through follow-up, responsiveness, and thorough communication.Responsible for detecting issues or potential issues and troubleshooting, as necessary.Effectively manage multiple implementations/projects at one time.Visit client sites with Treasury Bankers to present and demo products as requested.Education & ExperienceKnowledge of:Strong oral and written communication skills.Extensive Strong knowledge of Treasury Management systems, payment file structures, and banking connectivity protocols.Demonstrated understanding of ERP systems and integration methods (API, flat file, XML).Ability to:Demonstrate excellent project management and client communication skills.Identify, problem solve, and exercise exceptional use of good judgment with respect to issues/circumstances as they arise.Analyze technical requirements and translate them into actionable solutionsWork independently and part of a team.Education and Training:Minimum of four years of Treasury Services Implementation experience preferably within a commercial bank.Experience with Jack Henry, Bottomline, nCino, Centrix, FIS and Q2 is required.Experience with Secure File Transmission and Integrated Payables (SFTP) preferred.Compensation and BenefitsSalary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.(Base Pay Range: $62,500/ annual - $75,000/ annual)Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-being-now and in the years to come-are important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.Equal OpportunityBusey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.Unsolicited ResumesBusey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails.