ITS Project and Deployment Specialist - Remote

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.Because life is better with pets.We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:Local autonomy with national supportCareer mobility and development opportunitiesA collaborative, inclusive environment where your wellbeing comes firstYou care for pets. We care for you.Position OverviewThe IT Project Deployment Specialist is a hands-on, execution-focused role responsible for delivering large-scale, multi-site technology initiatives across PetVet Care Centers’ national footprint.This role is primarily project-driven, with an initial focus on two enterprise-wide initiatives: - Network remediation across hundreds of hospital locations - Migration from decentralized Active Directory environments to a unified Microsoft Entra (Azure AD) ecosystem.The Specialist will work directly with hospital staff, internal IT teams, and third-party vendors to ensure successful planning, coordination, and execution of these projects. This includes user-level engagement, data migration, identity transformation, and standardization of systems and processes.Following completion of these foundational initiatives, this role will transition into ongoing infrastructure and technology lifecycle projects, supporting continuous modernization across all sites. This role will lead and execute assigned deployments end-to-end, ensuring successful planning, coordination, delivery, and post-deployment validation.Role ScopeSupports large-scale IT transformation initiatives across ~450 hospital locationsExecutes structured, repeatable deployment processes across multiple sitesWorks directly with end users to drive adoption of new systems and workflowsCoordinates with vendors performing on-site work while managing remote execution tasksContributes to standardization of infrastructure, identity, and end-user computingKey Responsibilities Enterprise Project ExecutionExecute site-by-site deployment plans for large-scale IT initiativesCoordinate and track progress across multiple locations simultaneouslyPartner with contractors and vendors performing on-site workEnsure consistency and quality in implementation across all sites Network Remediation InitiativeIdentify and resolve IP addressing conflicts across ~220 locationsValidate network configurations and coordinate remediation activitiesWork with field vendors to implement standardized network designsDocument changes and ensure alignment with enterprise standards Identity & Systems Transformation (Microsoft Entra Migration)Lead migration of sites from standalone Active Directory domains to Microsoft EntraTransition users from shared/generic accounts to individual identity-based accessProvision user accounts, email, and single sign-on (SSO)Work directly with users to:Identify current data storage locationsMigrate files to OneDrive and standardized platformsEnsure proper access and permissions post-migrationSupport user onboarding, training, and adoption of new systems End-User & Site EngagementWork directly with hospital staff to guide them through system changesProvide remote support during and after migrationsAddress user concerns and ensure minimal disruption to operationsDeliver clear, non-technical communication to end users Ongoing Infrastructure & Lifecycle ProjectsFollowing initial transformation initiatives, support ongoing projects including:Windows OS upgrades and endpoint standardizationNetwork equipment refresh (routers, firewalls, access points)Software rollouts and system implementationsNew site onboarding and acquisitions Documentation & Continuous ImprovementMaintain detailed documentation of processes, configurations, and standardsIdentify opportunities to improve deployment efficiency and repeatabilityContribute to development of playbooks for future rolloutsQualifications (Required)2–5+ years of experience in IT support, systems administration, or deployment roles, with demonstrated ability to execute deployments independently or with minimal guidanceExperience working in multi-site environmentsStrong understanding of:Networking fundamentals (IP addressing, DHCP, DNS)Windows environments and endpoint managementActive Directory and/or Microsoft Entra (Azure AD)Experience supporting end users directlyStrong organizational and execution skillsAbility to manage multiple sites/projects concurrentlyPreferred Skills (Nice To Have)Experience with large-scale migrations or deploymentsFamiliarity with Microsoft 365 (OneDrive, Exchange Online, Teams)Experience with identity transformation or SSO implementationsExposure to healthcare or veterinary environmentsWhat We OfferWe care deeply about supporting our team members — professionally and personally. Benefits include:Medical, dental, and vision insurancePaid Parental Leave (birth, adoption, foster)401(k) with discretionary contributionTeam Member Pet DiscountsEmotional wellbeing support — including Calm app access and 24/7 EAPCE stipends and career development resourcesGrant Circle — a relief fund for team members facing personal hardshipLocal hospital culture backed by national resourcesAt PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you’re providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.You care for pets. We care for you.PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/VPetVet respects your privacy and is committed to protecting your personal information.  Please see our privacy notice for additional information about our data practices.