Senior Manager of Sales Training

Title: Sr. Manager Sales Training Location: Remote (with 25%-50% travel) or Westlake, TX Corporate Office About the RoleThe Sr. Manager Sales Training plays a dual role as a leader and contributor, leveraging cutting-edge learning technologies-including AI-powered tools-to design, deliver, and evolve scalable sales training programs that build capabilities across the global organization. This role requires strong technical acumen in both traditional and emerging AI-driven L&D and sales enablement solutions, with the ability to evaluate, implement, and optimize technologies that enhance learning effectiveness and sales performance. Reporting to the Sr. Director of Global L&D, this role partners closely with Sales Leadership to deliver onboarding, coaching, certifications, and mentoring aligned with business objectives while staying ahead of AI innovations transforming the sales and learning landscape. Key Responsibilities Training Design & DeliveryDesign and deliver comprehensive sales training programs, including onboarding, performance coaching, and certificationsFacilitate instructor-led training sessions (in-person and virtual via Microsoft Teams)Redesign and innovate global sales learning offerings, integrating existing sales playbooks and methodologies created by the Enablement team into scalable training solutionsDevelop engaging content using modern tools including Articulate, Synthesia, Canva, and Microsoft Suite AI-Powered Learning InnovationLeverage AI-powered tools to create personalized, adaptive learning experiences and scale content production (e.g., AI video generation, AI coaching simulations, automated content curation)Integrate AI-driven sales enablement technologies into training programs, including AI conversation intelligence, predictive analytics, and AI sales assistants Stay current with AI innovations in L&D and sales, evaluating and piloting emerging tools to enhance learning effectiveness and sales performanceDesign AI-augmented coaching programs that use conversation intelligence and performance data to deliver just-in-time learning interventions Leadership & CollaborationManage and mentor one direct report, fostering their professional developmentLead sales mentorship and leadership coaching certification programsPresent regularly at key events, including the Sales & Marketing Kickoff (SMKO)Collaborate cross-functionally with Sales, Marketing, Product, and Enablement teamsParticipate in cross-functional councils to align on sales readiness needs while maintaining scope within L&D Measurement & AdministrationMeasure learning effectiveness through Kirkpatrick's model and L&D KPIs, incorporating AI-driven analytics where applicableAdminister LMS via Percipio (Skillsoft) and optimize platform capabilitiesTrack and report on training ROI and impact on sales performance metrics Required Qualifications Experience5+ years of experience in instructional design and training delivery3+ years in frontline sales or sales enablement function2+ years in people leadership roles Technical Skills & ToolsExperience with Salesforce CRM and Microsoft 365 suiteProficiency in learning design software: Articulate Storyline, Adobe Creative Suite, Synthesia, Canva, or equivalentExperience with Learning Management Systems: Percipio or equivalent • Experience with AI-powered learning technologies such as:AI content creation tools (Synthesia, D-ID, Descript, or similar)AI-driven LMS/LXP platforms with adaptive learning capabilitiesAI coaching and simulation platforms (Rehearsal, Quantified, or similar) • Familiarity with AI sales enablement tools including:Conversation intelligence platforms (Gong, Chorus, Clari, or similar)AI-powered CRM features and predictive analytics in SalesforceAI sales assistants and automation tools Core CompetenciesDeep knowledge of adult learning principles and Kirkpatrick's evaluation modelProficiency in live and virtual facilitationStrong project management practices and skill setDemonstrated ability to evaluate and implement AI solutions that improve learning outcomes and sales performanceUnderstanding of AI ethics, data privacy, and responsible AI use in learning and sales contexts Preferred QualificationsCertification in Franklin Covey's Helping Clients Succeed or Sales Model equivalentFamiliarity with Challenger, MEDDPICC, or similar sales frameworksCertification or coursework in AI applications for learning design or sales enablementExperience implementing generative AI tools (ChatGPT, Claude, Copilot) into training workflowsKnowledge of AI-driven personalization and adaptive learning methodologiesFamiliarity with prompt engineering for creating AI-assisted learning contentExperience with AI analytics platforms that measure learning transfer and sales behavior change