Administrative Assistant

Key responsibilities:Data entryCommunicate with customers, Installers, and subcontractors via email and/or phoneFollow-up calls to verify if the work site is readyTake down calls for estimates and communicate with the sales staffVerify jobsite and any missing information for daily sales/service/purchase ordersOpen and maintain detailed notes on customer accountsNavigate clients' websites for job specifications and status updatesScanning, attaching documentsRole requirements:1-2 years of admin experienceFluent English/Spanish language skills are a plusKnowledge of Microsoft Office products, including Word, Excel, and OutlookExcellent communication and interpersonal skillsAbility to prioritize, multitask, and manage time efficientlyKnowledge of customer service ethics, principles, and proceduresPay Range: $17.00 - $19.00 per hour, depending on experience.Schedule: Monday-FridayPhysical demands:This position is primarily sedentary and performed in a professional office environment. The employee must be able to remain seated for prolonged periods, operate a computer and other office equipment, and perform repetitive motions such as typing and mouse use. The role may occasionally require standing, walking, bending, and lifting light office supplies up to 15 pounds. The employee must have sufficient visual acuity to read printed materials and electronic displays, and sufficient hearing and speech ability to communicate effectively in person and by phone.Benefits:Competitive hourly wageMedical, dental, and vision coverageCompany Paid Life InsuranceIBP FoundationScholarship opportunitiesPaid vacation and holidaysEmployee Financial Assistance ProgramOpportunities for growth and advancement.401(k) matchingSupplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insuranceInstalled Building Products is the premier installation contractor for insulation in residential and commercial buildings, with over 10,000 employees serving more than 250 locations nationwide. Our commitment to quality and dedication to providing unparalleled service every day is shared by every IBP employee, from our branches across the country to our regional offices and our corporate office in Columbus, Ohio.