Item Processing Specialist M-F 8am-4:30pm
Make banking a Fifth Third better®We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.GENERAL FUNCTION: Provides support for all functions of Transaction systems and processing systems. Support varies from image capture on a scanner, rejected item MICR line and amount repair, reviewing transactions for capture reconciliation expert balancing, adjustment approval, adjustment input, reviewing transactions for negotiability and fraud prevention before point of deposit, and all intermediate functions and general system troubleshooting. Additionally, responsibilities may include, processing mailings, receipt, document prep, data entry and machine operations (image machines, print machines, and insertion machines).Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank’s risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.Essential Duties And ResponsibilitiesFollows procedures outlined for the negotiability review of transactions to reduce fraud through Mobile and ATM deposit captureReviews account history within ACE to determine action on depositDecisions all deposits/checks within the deposit review queue for no action, hold or return determinationValidates all money order presentment within deposit review as set by guidelinesInputs advice of corrections within systemPerforms daily set up, maintenance, preparation of work areas and operation of image capture machines and/or devicesPrepares transactions for image capture by inspecting for hardware, staples, paper clips, paper tape receipts, ensuring transactions are in the appropriate order and inserting control documents as specified by work typePerforms Ten-Key input for MICR line completion, while maintaining consistent keying speed with accuracyResearches and resolves all out-of-balance transactions and uses Vision IP to insert advice of corrections as neededValidates receipt of all received transactions following department tracking and escalation proceduresMeets and maintains production and quality standards as set by work type and processEscalates any issues to management that cannot be resolvedOperate machinery (image machines, etc...)Other duties as assignedMinimum Knowledge, Skill And Abilities RequiredHigh school diploma or equivalentTwo years of production-environment work experience, preferably with balancing and/or reconcilingStrong verbal and written communication skillsMust demonstrate strong analytical and logical reasoning skills for problem solvingCapable of multi-taskingWork requires continual attention to detail in establishing priorities and meeting deadlinesPrevious PC experience with Microsoft Office products preferred. (Word, Excel, Outlook)Working ConditionsNormal Office environment with little exposure to dust, noise, temperature, and the likeExtended viewing of screensSome operational areas require tolerance to noise produced by processing machineryMust be able to lift 30lb Flexible working hoursItem Processing Specialist M-F 8am-4:30pmAt Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location.Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner.LOCATION -- Cincinnati, Ohio 45227Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.