Universal Banker
Universal BankerResponsible for opening, maintaining and closing various types of Bank accounts in an efficient and professional manner, as well as generating referrals (for new business opportunities), processing teller transactions and assisting other tellers on sales and referral techniques and opportunities, and providing excellent customer service.Essential duties and responsibilities include:Running a teller cash drawer to cover the daily needs of the branch staffing modelExercising authority to sign official checks, not to exceed $50,000 and complete teller overridesAccepting and processing the following transactions: savings, checking, and holiday savings accounts, loan payments, safe deposit box rental payments, tax deposits, and any withdrawalsAccepting checks for cashing according to FNB check handling proceduresSelling money orders, official checks, and collecting fees which may applyEnsuring each teller balances daily, providing assistance to locate differences, ensuring all differences are properly initialed and, if required, reported to the manager immediatelyWillingness to create a work environment conducive to superior customer service and teamworkEnsuring the appearance of the teller area and personnel are organized and professional in accordance with bank policy, including dress code and cell phone usage policyEnsuring vault cash is handled under dual control to include vault transactions, cash order and shipments, audits and the proper strapping and dating of currency denominations from tellers to Federal ReserveEnsuring all negotiable instruments, safe deposit box records, and confidential records in the work area are properly secured each day. Assisting customers with safe deposit box rentals in accordance with the FNB safe deposit box manualResponsible for ensuring dual control policies are known and followed by all staff members wherever dual control procedures are in placeAuthority to open and close the branch following proper security proceduresStrong knowledge of daily branch, vault, and ATM operationsAchieving personal/individual daily sales referral goals in addition to assisting/coaching tellers to meet their individual daily sales referral goalsCoordinating with branch manager regarding sales and service operations as neededUsing effective communication skills in order to educate staff on changes in policy or new policies, procedures, and product knowledgeExercising sound judgment in resolving client and/or employee issuesMaintaining a strong knowledge of bank products and services and recognizing opportunities to cross-sell bank products and servicesMaking outbound sales calls to current and prospective clientsOpening new accounts, completing account maintenance, cross-selling products and discussing services availablePreparing new account documents accurately and in a timely mannerServing as a Notary if properly credentialedEffectively completing all operational duties required on a weekly, monthly, and quarterly basis in accordance to bank policyCompleting all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures. Maintaining compliance with all appropriate rules and regulationsRegular, predictable attendance is an essential requirement of this positionCompleting all other duties as assignedEducation and/or experience:High School diploma or General Education degree (GED)Minimum of one (1) year retail banking experience to include cash handlingPrevious supervisory and sales experience are highly preferredOther skills and abilities:An above average teller with the ability to accept/give instructions, reasoning and problem-solving skills, and the desire to oversee and assist othersAbility to prepare a cash order/manifestE-Verify is used to confirm the identity and employment eligibility of all newly hired employees. Farmers National Banc Corp. is an Equal Opportunity Employer: disability/veteran