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Billing Specialist
Willimantic, CTApril 6th, 2026
Billing SpecialistGenerations Family Health Center, Inc. is a regional community health center covering a thirty seven town rural region in eastern Connecticut with sites located in Willimantic, Danielson, Norwich and Putnam. Our dedicated staff provides a full range of primary care services to all ages including medical, dental and behavioral health care, as well as care coordination and community outreach. In addition to our main facilities, we offer mobile programs and School Based Health Centers.LOCATION: Willimantic, CT (opportunity for partial Work from Home schedule)Under the direction of a designated supervisor/manager, the Billing Specialist is responsible for back office patient revenue cycle transactions. Back office functions include receiving and recording insurance payments for services rendered, assuring all services rendered are billed appropriately. Performing collection activities and adjusting delinquent accounts according to agency policy and procedures; may assist in grant, financial, and productivity reporting and financial analysis.QualificationsHigh School Diploma or equivalency; two (2) years of experience in primary health care, oral health or behavioral health setting, and knowledge of insurance plans and managed care plans. Coding certificate or training preferred. Knowledge of medical and/or dental terminology. Familiarity with practice management and electronic health records systems, spreadsheet and word processing software packages preferred. Understanding of current industry billing rules, practices and guidelines such as ICD-10, CPT, HCPC, CDT coding, HIPAA regulations and credentialing desirable. Excellent skills related to organizing and managing daily work tasks. Strong mathematical and analytical skills. Strong attention to detail. Strong verbal and written communication skills. Strong customer service skills.Pay Rate: $19.60/hourGenerations offers a competitive hourly rate and excellent benefits package including medical, dental, and vision insurance, a tax sheltered annuity (403b), group life insurance, disability insurance, paid sick time, paid vacation, paid personal hours and 9 paid holidays.
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