Branch/Retail Banking Clerk

A Banking organization in the Oakland area is looking for a Lead Bank Teller.The role is temporary to hire.Parking is not free but partial reimbursement will be paidThe role is 100% onsite.The Lead Bank Teller will be responsible for the following duties:Lead, motivate, and support MSRs, ensuring they are trained and cross-trained in all aspects of their roles and credit union products/services.Review and verify work including reports, records, and applications for accuracy, correcting errors as needed.Resolve member questions, complaints, and transactional issues promptly and professionally.Approve member exceptions, service fee refunds, and withdrawals with insufficient identification when appropriate.Investigate teller losses and implement corrective procedures to prevent recurrence.Serve as administrator for the Bill Pay site, addressing access issues and making necessary updates.Oversee payroll deduction processes for SEGs and serve as a back-up when needed.Manage incoming mail and the Credit Union’s general mailbox, ensuring proper distribution, response, and organization.Recommend staff and procedural improvements to management to enhance operational efficiency.Ensure timely and accurate processing of stop payments on ACHs and Share Drafts.Maintain knowledge of applicable State and Federal regulations related to teller/cashier transactions.Support management and Board decisions cooperatively, fostering a positive work environment.Manage and recommend the purchase of equipment and supplies to meet operational needs.Monitor inactive accounts and ensure accounts inactive over three years are escheated according to State Law.The hours for this position are Monday through Friday from 830am-430pm.If you are interested in being considered for this Lead Bank Teller position, please 1) Apply online AND 2) follow up with a phone call to 888-396-0099!The hours for this position are Monday through Friday from 830am-430pm but are flexible.• High school diploma or equivalent is required.• Strong customer service skills with the ability to communicate effectively, both verbally and in writing.• Familiarity with banking or credit union services is preferred.• Ability to handle confidential information responsibly and with attention to detail.• Demonstrated problem-solving and critical thinking abilities.• Capable of working independently while effectively managing tasks and priorities.• Proficiency in account resolution, accounts payable, and risk management processes.• Calm and detail-oriented demeanor, particularly in customer-facing situations.Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.