Business Development Representative
*Business Development Representative (BDR) – Managed Services Provider (MSP)*
*Location:* New England / Remote *Employment Type:* Full‑Time *Experience Required:* *Minimum 2 years selling for an MSP*
Signal Point Technologies is building New England’s next MSP platform — and we’re taking the industry back to its roots: real relationships, real service, and real technical partnership. We’re growing fast through acquisition and organic expansion, and we’re looking for a Business Development Representative who knows the MSP space and can help accelerate our next stage of growth.
This is *not* an entry‑level role. This is *not* SaaS sales. This is *true MSP business development* — identifying, engaging, and converting SMB and mid‑market organizations into long‑term managed services clients.
*What You’ll Do*
* Identify and qualify new MSP opportunities in our target markets (healthcare, dental, financial services, professional services, and SMB)
* Build outbound sequences, call campaigns, and prospecting strategies that actually work in the MSP world
* Hold discovery calls, assess client pain points, and position Signal Point’s managed services, cloud, cybersecurity, AI, and project capabilities
* Work closely with leadership to refine ideal customer profile, territory strategy, and vertical penetration
* Maintain a healthy pipeline and deliver consistent weekly activity metrics
* Support proposal development and handoff to the closing team
* Represent Signal Point with professionalism, clarity, and a service‑first mindset
*Required Experience*
*You must have ALL of the following:*
* *Minimum 2 years of experience selling for an MSP* (Managed Services Provider)
* Proven track record generating qualified leads for managed services, cloud services, cybersecurity, or IT projects
* Strong understanding of MSP terminology, service models, SLAs, ticketing, and project workflows
* Experience prospecting SMB and mid‑market clients
* Comfort with outbound calling, email outreach, and LinkedIn prospecting
* Ability to speak confidently about IT challenges, pain points, and business outcomes
If you’ve only sold SaaS, telecom, or software — this role is not a fit.
*Preferred Experience*
* Experience selling into healthcare, dental, financial services, or professional services
* Familiarity with ConnectWise, HaloPSA, Autotask, or similar PSA/RMM tools
* Understanding of cybersecurity frameworks, compliance requirements, and cloud migrations
* Prior experience in a fast‑growth or acquisition‑driven MSP
*Who You Are*
* A self‑starter who knows how to build pipeline from scratch
* Someone who understands the MSP business model and how clients buy IT services
* A communicator who can translate technical problems into business value
* A relationship‑builder who believes MSPs win through trust, not pressure
* Someone who wants to be part of a platform that’s growing fast and doing things differently
*What We Offer*
Our competitive pay WITH COMMISSIONS and employee benefits program reflects a commitment to attract, motivate, and retain high-quality employees. The employee benefits program includes medical, dental, vision , 401(k), generous paid PTO, and holidays.
Pay: $50,000.00 - $60,000.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
Experience:
* MSP selling : 2 years (Required)
Location:
* Andover, MA 01810 (Required)
Work Location: Hybrid remote in Andover, MA 01810