Registered Client Associate

Registered Client AssociateBoston, MA • Hybrid (3 days in office) • Full-TimeAbout the OpportunityHarrison Gray Search is recruiting on behalf of a well-established, full-service wealth management firm headquartered in Boston, MA, with offices across the United States. Our client offers a comprehensive suite of investment services — including financial planning, investment advisory, brokerage, retirement planning, and cash management — serving individuals, families, and institutions.The firm fosters a professional, supportive environment where contributions are valued and there is genuine room for growth and advancement. The identity of the client will be shared with candidates as they progress through the interview process.Role OverviewThe Registered Client Associate is a forward-facing team member focused on helping clients achieve their financial goals through high-quality service. This role is integral to the client / financial professional relationship and a valuable partner in the success of the branch — communicating with clients, delivering a personalized experience, and problem solving. It offers meaningful room for growth and advancement.Reports to: Branch Manager, with additional feedback from assigned Financial Professionals (FPs) Hours: Monday – Friday, 8:30 AM – 5:00 PM EST Location & Schedule: Boston, MA headquarters — hybrid eligible: at least 3 days in office, up to 2 days remoteKey ResponsibilitiesClient / Financial Professional Team Duties (70%)Directly communicate with clients to service account requests or concerns via phone, email, or other channelsPlan and arrange client meetingsDocument and execute money movements — deposits, ACH, wires, withdrawals, rollovers, etc.Complete data entry for financial planning software and assist with risk-tolerance questionnaire completionAssist with new account openings and maintain contact with new clients to verify account information, beneficiary designations, address changes, etc.Assist with new financial professional transitions when assignedService advisory accounts, as applicableMaintain working relationships with other business functions (Compliance, Operations, IT, Strategic Initiatives, Training, etc.) to ensure seamless practices and troubleshoot issuesResearch client portfolios as assigned and stay knowledgeable about financial marketsIdentify client needs through service to initiate opportunities for Financial ProfessionalsAs experience progresses, maintain open communication with assigned FPs to discuss financial opportunities and client financial plansCollaborate with Marketing to support financial professional marketing strategies and initiativesContribute to internal team chat channels to share knowledge with colleaguesAssist with other branch coverage when neededAdhere to and stay current on Compliance and firm policies; participate in firm-sponsored trainingsMaintain good standing with all FINRA/SEC rules and regulations, including licensure and continuing education requirements, if applicableOffice Administrative (20%)Maintain and organize client files, CRM notes, and documentationUse e-signature and document management tools for form signature, distribution, and documentationProvide administrative support to assigned Financial Professional(s) and the Branch Manager as neededOther duties as assignedOther (10%)Take initiative in career growth by enrolling in provided development courses and opportunitiesCompile monthly reports for assigned client / financial professional teamsSubmit monthly expense reports to provide accurate P&L dataBe an active culture carrier and contribute to positive team moraleKey Measurements of SuccessAbility to integrate into Financial Professionals' business and build rapport with clientsAccomplishment of annual organizational, team, and personal goals set by managementRevenue growth for the Financial Professionals' business and overall firm growthActivity volume — communications, workflow items, adoption of new tools, and professional developmentMinimum Requirements3–7 years of relevant experienceAssociate Degree in Business, Finance, or a related fieldSIE licensedSeries 7 and 66 (or 63/65) licensed, or able to attain within the first 3–6 months of employmentConfident using Microsoft Office Suite and Google SuiteComfortable with industry-standard expense, CRM, and document management platformsComfortable taking initiative and working as part of a teamCompetent across the following skills: customer service; math; clerical work; reading, writing, and oral expression; active listening; critical thinking; social perceptiveness; coordination; time management; deductive and inductive reasoning; empathy; selective attention; time sharing; memorization; initiative; persuasion; and negotiationPreferred RequirementsBachelor's Degree in Business, Finance, or a related fieldCompensation & BenefitsThe expected base salary at the time of posting is between $55,000 and $85,000 per year at the commencement of employment. Actual base salary will be determined on an individualized basis depending on experience, skills, registration status, market conditions, location, and business needs. Base salary is only part of the total compensation package, which may also include commission earnings, incentive compensation, discretionary bonuses, and other firm-sponsored benefit programs.Total Rewards Benefits PackageMedical, Dental & VisionShort-Term & Long-Term Disability, Life Insurance, and optional Supplemental Life for employee, spouse, and dependents401(k) plan with annual matchFlexible spending accountsIdentity Theft Protection insuranceCritical Illness and Accident insurance plansPTO: vacation, personal days, sick time, and a volunteerism day to encourage community involvementEqual OpportunityOur client is an Equal Opportunity Employer. All aspects of employment — including the decision to hire, promote, discipline, or discharge — are based on merit, competence, performance, and business needs. The firm does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.The firm participates in E-Verify to confirm employment eligibility.To apply or learn more, contact Harrison Gray Search.