Banquet Captain
St Ives Country Club is seeking a Banquet Captain to oversee events (including weekend events), handle and delegate set-up and breakdown of function rooms, and take care of the customer in a timely, courteous, efficient and customized manner. This is a non-exempt role (eligible for overtime).PRIMARY JOB RESPONSIBILITIES:Oversee events held at the ClubSet-up and break down all function rooms. Act as the contact person for the Member/Guest. Hold pre-shift meeting reviewing BEO with staffCoordinate customer experience with the kitchen (sous chef). Open bottled wine for customers. Bus and set tables, as needed. Perform buffet set up (if necessary) and breakdown. Communicate with support crew and management. Supervise banquet functions to ensure they run smoothly and efficiently. Ensure compliance with all departmental and company policiesMaintain complete knowledge of service requirements for functions Organize all assigned functions and complete preparation work in accordance with departmental standards Check storage areas for proper supplies, organization and cleanliness Complete requisition for additional supplies neededInstruct designated employees to rectify any cleanliness deficiencies Inspect the scheduled function area/room for cleanliness, working condition and proper furniture/equipment set up. Rectify any deficiencies with appropriate department(s) Ensure that assigned employees have reported to work and report on any absent or tardy employeesCoordinate breaks for assigned employees Assign stations and side work to Servers in accordance with departmental proceduresCommunicate additions or changes to the assignments as they arise throughout the shiftIdentify situations which compromise the department’s standards and delegate these tasksAll other duties as assignedWORK ENVIRONMENT:Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach. Push, pull or lift to 50 pounds. Continuous repetitive motions. Work in hot, humid, and noisy environmentsMINIMUM QUALIFICATIONS: Must be at least 18 years of ageMust speak, read, and write English well with excellent grammar usageMust be professional in appearance and well-groomed at all timesJohn Creek Pouring Permit requiredTIPS Certification - will supply the application upon employmentExperience in the food and beverage industry is preferredProfessional, displaying strong work ethics and working effectively as part of a teamMust be flexible in meeting the varying scheduling needs of the Club and may be required to work additional hours than scheduled, if necessaryAbility to fulfill assigned tasks quickly and efficientlyMust have a calm, professional demeanorCommitted to providing a high level of service, to exceed the expectations of our membersAbility to correctly enter food/drink orders into a computer order systemIMPORTANT: By submitting your resume online, you hereby authorize St Ives Country Club to contact, obtain, and verify the accuracy of the information contained in your application from all current and/or previous employers, references, and educational institutions. You also hereby release from liability St Ives and its representatives for seeking, gathering, and using such information to make employment decisions. You also release all other persons or organizations who provide such information.You understand that any misrepresentation or material omission made by you on this application will be sufficient cause for cancellation of your application or immediate termination of employment if you are employed by St Ives whenever the misrepresentation or material omission is discovered.