BERT OGDEN NISSAN WARRANTY CLERK

SUMMARYThe Warranty Clerk prepares, records, and reconciles warranty claims and submits them to the factory and/or distributor and reconciles them accordingly.ESSENTIAL DUTIESProcesses warranty claims on a timely basis for each franchise or distributor.Processes all warranty paperwork to ensure proper documentation.Verifies criteria required by factory or distributor.Reconciles all warranty receivables with payments through the appropriate accounting schedule.Posts credits on computer.Resubmits all rejected claims promptly or receives authorization to write them off.Follows up on payment of outstanding claims.Tracks warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed.Arranges for parts to be shipped to the factory or distributor, or to be scrapped.Files and maintains all service records as required by the warrantor.Keeps informed of all factory recalls and bulletins.Assists with the cashier and telephone operator duties as needed.Assists with any clerical needs as needed.Maintains a professional appearance and a neat work area.Performs other duties as assigned.QUALIFICATIONSExperience in a general office position is preferred.Ability to communicate effectively orally and in writing.Basic understanding of office applications such as MS Office ( Word, Excel, etc.).High school diploma or general education degree (GED); or two to four years related experience and/or training; or equivalent combination of education and experience.RequirementsValid Texas Driver's LicensePass Background CheckPass Drug Test21 Years-Old or OlderPHYSICAL REQUIREMNTS & WORK ENVIRONMENTWhile performing the duties of this job, the employee is regularly required to talk or listen. The employee is regularly required to sit; use hands to finger, handle, or feel.Duties are performed primarily at a desk in an office setting. Work includes frequent clerical and administrative responsibilities and interaction with managers and employees.Prolonged periods of sitting.Must be able to lift up to 20 pounds at times.Occasional attendance at social gatherings.Ability to travel occasionally.EMPLOYMENT BENEFITS INCLUDE:Paid Vacation and Holidays401(K)Vision InsuranceDental InsuranceMedical Insurance