Medical Assistant MA, Internal Medicine, ProHealth Physicians

Opportunities with ProHealth PhysiciansWhen you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together.Are you ready to make a positive impact in health care? If so, you're the missing piece in our care team. As part of the Optum and UnitedHealth Group family, ProHealth Physicians offers new opportunities for growth. Here, you'll experience:Exceptional teamworkRobust medical resourcesPassionate professionals with a focus on patient-centered carePosition Details:Location: 1251 Farmington Avenue, Bristol, CT 06010Department: Internal MedicineSchedule: Full time, 40 hours/weekly, Monday through Friday, hours between 7:00AM - 6:00PMThe Medical Assistant supports the Care team and its patients through patient care, clinical and administrative tasks including patient intake, receiving and responding to patient phone calls, and documenting patient interactions. The MA performs duties within the Connecticut scope of practice.Primary Responsibilities:Provide patient care, clinical summary and direction on next steps or follow upPerform phlebotomy for patients as neededAct as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocolManage patients according to approved protocols and consistent with appointment and scheduling guidelinesCarry out standing orders consistent with practice policies and proceduresDocument all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)Schedule tests, treatments and follow up visits on behalf of patients; assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriateAnswer and document patient phone calls; take complete messages and route to providers as needed using the EHRMonitor task pools in order to respond to tasks in a timely manner, follow up on overdue orders/worklists and monitor status of critical referralsIn coordination with Regional Nurse Managers, maintain oversight of temperature monitoringAssist care team to assure smooth office operation and delivery of excellent service through teamworkProvide attention to patients in a manner that builds confidence, trust and loyaltyDemonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentialityMaintain open lines of communications with care team and Regional Management teamMaintain knowledge of current coding, OSHA and CLIA regulations and company policiesAdhere to all patient safety initiatives and infection control regulationsPerform other duties as assignedJoin ProHealth Physicians and play a pivotal role in shaping the future of health care in Connecticut. Caring. Connecting. Growing together. ProHealth Physicians is Connecticut's leading community-based medical group. Formed in 1997, we have primary care offices in every county. Our 300+ doctors and advance practice clinicians care for children and adults of all ages. We also have in-house imaging and clinical lab services. Traditional medicine treats people when they're sick. Instead, we focus on preventing diseases. Our goal is to give our patients - and their communities - the tools they need to be and stay well. This is how we help people live healthier lives.You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:Graduate of Accredited Medical Assistant program OR Completed relevant medical assisting training by any branch of the armed forces of the United States OR 2+ years of aide or tech level work experience in healthcarePreferred Qualifications:Graduate from an accredited MA programCompleted relevant medical assisting training by any branch of the armed forced of the United StatesCertified / Registered Medical Assistant from AAMA, NHA, NCCT, or AMTCPR/BLS Certification1+ years of MA experienceExperience working with EpicExperience working in a primary care officeIntermediate level of computer proficiencyPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16.00 to $24.23 per hour based on full-time employment. We comply with all minimum wage laws as applicable.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.