Stand Manager
Job Description
Description:7 Brew is a revolutionary drive-thru coffee brand that was founded in Arkansas in 2016 and has now landed in Texas. 7 Brew's energetic culture is its greatest asset and that's because of its wonderful employees. Those employees set 7 Brew apart with their warmth, enthusiasm, and love for delicious drinks. Cultivating kindness is the mission statement and the employees have it in their souls. The result is a one-of-a-kind customer experience. Whether it's a lovely conversation while placing your order or simply toe-tapping along to your favorite song - 7 Brew cultivates kindness and it just so happens they also have the best drinks in town.SUMMARYThe manager assumes full responsibility for his or her location's growth, profitable operation, and preservation of 7 Brew's culture, mission statement, and values. The Manager is the leader of his or her crew and maintains genuine connections with them and the unique nuances of business at their stand.In addition to scheduled shifts, the Manager is expected to coach, train, perform admin duties, and oversee operations. The Manager reports to his or her District Manager and the Operations Manager.RESPONSIBILITIES AND DUTIESBe proficient in all Brewista and Shift Lead duties and skill setsMaintain excellent wait times, cleanliness, and customer interactions through training, coaching, and encouragementProvide regular feedback to each team member on strengths and areas of growthWork with the crew's needs and availability to create a weekly shift schedule, maintaining a low cost of labor while ensuring quick wait times and short linesMonitor and maintain necessary inventory, small wares, and equipmentEnsure appropriate cash handling, deposits, and change for the standFacilitate team bonding and development through regular meetings and events for the Shift Leads and BrewistasTake ownership of solutionsEnsure the crew is knowledgeable and meeting all health requirementsDevelop new leadersImplement and communicate directives from upper managementDelegate tasks to the leadership team and Brewistas to facilitate efficiency and appropriate developmentRequirements:WORK SCHEDULE REQUIREMENTSWork a flexible 40-hour schedule, which can include early mornings (5 a.m.) and late nights (11:30 p.m.).Visit the stand outside of scheduled shifts to coach, observe, train, and perform administrative duties.Regularly work weekends and be available to work holidays, if necessary.Be available by phone or in person to promptly address any needs.SKILLS AND QUALIFICATIONSCreate and maintain genuine, uplifting interactions work carefully and quickly with hot water and coffee, glass bottles, and dairy productsBe able to work outside for prolonged periods, in all weather conditionsBe able to lift up to 50lbsBe able to stand comfortably for hours at a timeBe able to climb a ladder and use a stepladderBe able to stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the standSafely walk in between and around cars in the drive-thru lineSafely use a utility knifeOperate any position in the stand during peak hoursMaintain awareness of the shift's operations while working a positionBe able to address operational, procedural, or cultural issues with team membersAdapt to problems and implement solutions during stressful situationsEffectively manage multiple projects and deadlinesEffectively lead and direct multiple personality types under pressureHas proven leadership abilities in a fast-paced environment with 40+ team membersBeginner-level proficiency in Microsoft Office Suite