Pre-Owned Operations Director

At Del Grande Dealer Group (DGDG), we are redefining what modern automotive retail looks like. Powered by a people-first culture and a commitment to innovation, our vision is simple: create exceptional guest experiences while building scalable, high-performing operations.We are seeking a Pre-Owned Operations Director to lead and evolve DGDG’s centralized pre-owned strategy across acquisition, inventory management, and disposition. This is a highly visible leadership role responsible for building sustainable, scalable pre-owned performance while positioning the organization for continued growth and future acquisitions.This role reports directly to the VP of Sales and will play a critical part in shaping the next phase of DGDG’s pre-owned business.The OpportunityThis is not a traditional used car role.You will operate at a group-wide, strategic level, owning the systems, processes, and partnerships that drive pre-owned performance across all rooftops. You’ll bring a modern, data-driven approach to inventory flow, while building a centralized model that increases volume without sacrificing margin or operational discipline.What You’ll OwnCentralized Pre-Owned Strategy & ExecutionLead the design and execution of DGDG’s end-to-end pre-owned operating model, ensuring alignment across acquisition, inventory lifecycle, and disposition.Vehicle Acquisition (Scale & Strategy)Oversee centralized auction buying and third-party sourcing strategies to ensure a consistent, high-quality pipeline of inventory across all stores. Optimize channel mix (auction, digital, private party) to drive both volume and margin.Wholesale, Disposition & Inventory FlowOwn the group-wide strategy for wholesale, intercompany transfers, and inventory balancing. Ensure disciplined decision-making around aging inventory, exit strategies, and capital efficiency.Sell2DGDG Growth & Marketing OversightDrive the expansion and performance of Sell2DGDG, including operational execution, marketing alignment, and customer acquisition strategy to increase direct-to-consumer vehicle sourcing.Process Standardization & ScalabilityBuild and implement scalable, repeatable processes that support current operations while positioning DGDG for future growth and acquisitions.Performance Management & AnalyticsEstablish and monitor key performance metrics including turn rate, inventory aging, acquisition cost, and wholesale performance. Translate data into actionable insights that drive results across the group.Vendor & Strategic PartnershipsDevelop and maintain strong relationships with auctions, digital platforms, and wholesale partners to maximize value and market positioning.Who You AreYou are a proven operator and strategic leader in the pre-owned space—someone who understands both the front-line realities of retail and the complexity of scaled, centralized operations.You bring structure where there is ambiguity, and you know how to drive performance across multiple rooftops without losing local accountability.What You Bring10+ years of progressive automotive experience, with deep expertise in pre-owned operationsExperience in a high-volume, process-driven environment (e.g., CarMax, AutoNation, Sonic Automotive or similar)Prior leadership experience as a Store Manager, General Manager, or in a centralized/group-level roleDemonstrated success driving inventory turn, acquisition strategy, and margin performance at scaleStrong analytical and operational mindset with the ability to translate data into executionExperience building or optimizing centralized buying and disposition modelsProven ability to lead cross-functional teams and influence at all levels of the organizationWhy DGDGOpportunity to build and shape a best-in-class pre-owned operationHigh visibility with executive leadership and direct impact on company performanceValues-driven culture and team built on integrity, caring, performance and efficiencyIf you’re looking for a role where you can build, scale, and lead at a strategic level—this is it.Salary: $200,000-$300,000/annuallyPay is based on applicable experience and skills. This role is bonus eligible.Industry Leading BenefitsContinuous career development and advancement opportunitiesComprehensive benefits package (Medical, Dental, Vision)401k with company matchEmployee Assistance Program with free telemedicine and mental health resourcesExclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance PackageMore About DGDGThe Del Grande Dealer Group (DGDG) is the largest family-owned automotive group in the Bay Area. Our team is over 1,000 strong and growing. We’ve been named a Bay Area News Group Top Workplace for 15 consecutive years (not to mention being named a Top Workplace USA in 2020). Our enthusiastic and courteous team, award-winning culture, combined with our cutting-edge technology, provide guests with a one-of-a-kind, “best-in-class" dealership experience.DGDG's 4 core values of Integrity, Caring, Performance, and Efficiency have stood at the cornerstone of our success. Our shared passion for training, teaching, recognition, reward, and promotion produce results that set us apart.“Be happy” is much more than a slogan. It’s a way of doing business. We pride ourselves on making our guests and our team members exceedingly happy. And we’d be happy if you joined us!DGDG takes your privacy seriously. You can learn more here: DGDG Privacy Policy*.We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.www.dgdg.com/privacy-policy/