Applications Engineer - Los Angeles, California

Are you ready to put your skills to work in a dynamic and growing company? Are you passionate about technology and want to see video, imagery, and data come to life on big electronic canvases? Are you ready to make a difference and assist us as we help shape the way people think about and use digital signage now and into the future?We are seeking a Applications Engineer who is responsible for joining with Leyard North America Sales team to assist customers with the development and implementation of industry leading display solutions. The Applications Engineer serves as the primary technical contact to Consultants, Architects, and Designers for pre-sales technical support. The Pre-Sales Engineer will interact directly with our customers' sales, engineering, and others to lead technical discussions about Leyard/Planar's display systems to arrive at an optimal solution. S/he will be responsible for training and occasionally assisting with the installation of products and services at customer sites. Additionally, the Pre-Sales Engineer will be responsible for providing feedback and following up on technical issues with the Product Management team.What You'll Do:Conduct product trainings and presentations, and provide technical qualification of sales opportunities for SalesProvide pre and post-sale integration and application development support to new and existing customer base. Partner with Customer Service as necessary to resolve post-sale technical issuesPartner with Sales to initiate technical discussions with current and prospective customersMake presentations and perform product demonstrations for the customer's decision-makers and influencers. Assist the Sales team on sales callsAdvocate customer needs to the Product Management teamCreate technical documents and drawings in support of sales processAssist Sales with proposal creation and technical order reviewProvide on-site support to Planar partners and customers to perform training and installation as requiredPrepare and coordinate hardware and software applications for use in both short- and long-term customer demonstrationsAbility to read, write, and understand EnglishAbility to maintain acceptable standards of office conductAbility to come to work demonstrating timely and regular attendanceAbility to handle stressHave a valid driver's license and automobile insurance coverageProvide technical feedback on enhancements and changes to existing and development productsAdvise management on issues arising from product development problems identified through communications with the customer. Support marketing activities including trade shows, technical articles, as requiredSupport engineering activities including, but not limited to, product roll-outs and technical publication review in support of business objectivesAssist Sales team to support Leyard North America/Planar customers in the effort of customer support, product sustaining engineering and RMA processPlanar/Leyard Los Angeles warehouse managementOther duties as assigned by managerRequirementsWhat You'll Need:A/V product knowledgeExcellent interpersonal skillsStrong negotiation and selling abilityMental ability to conduct on-going interpersonal interactions, analyze and solve problems essentialAbility to actively participate in team development and team-oriented processesPhysical ability to use computer hardware/software requiredValid driver's license, vehicle availability and automobile insurance coverageSome higher education or vocational training, preferably in a technical field2+ years in a technical sales role, preferably in a B2B technology companyAbility to read, write, and understand EnglishAbility to maintain acceptable standards of office conductAbility to come to work demonstrating timely and regular attendanceOther Requirements:Ability and willingness to:travel occasionally work overtime or work on-call, nights, or weekendslift, pull, or carry up to 40 pounds and stand for long periods of timework with others in a team settingBenefitsAll benefits start on first day of employment!75% employer-paid medical for employee. Family coverage also included. 100% employer paid dental, and vision for employee and dependents100% employer paid long-term, short-term disability, and life insurance policy401k Match, if you're contributing 5% we match 4%. 100% vested immediately10 paid holidaysStarting at 15 days paid PTO (inclusive of sick and vacation time) annuallyEmployee Assistance Program (EAP)Flexible Spending Account (FSA)EEOC Statement:Planar is an equal opportunity employer, we believe in fostering a culture of equality, diversity, and inclusivity. Our commitment to this goal is clearly expressed in our zero-tolerance policy for discrimination and harassment of any kind, including on the basis of race, color, sex, age, religion, sexual orientation, national origin, disability, genetic information, pregnancy, protected veteran status or any other characteristic protected by applicable federal, state, or local laws. Our hiring practices ensure that decisions are based solely on qualifications, merit, and current business needs, while extending to all aspects of our operations - from recruitment and promotion to layoff and recall, to leave of absence, compensation, benefits, and training. We are committed to remaining a drug free workplace