Operations Manager - Make up to 80k a year! | Lake Highlands, TX

Operations ManagerThe heartbeat of the clinic. The reason everything just works.Oaklin Lane is hiring an Operations Manager to run the day-to-day at our neighborhood clinic in Lake Highlands, TX — the person who keeps the building humming, the team happy, and every family feeling like they’re in the right place.On our Lane, you’re the one who makes it all goEvery great clinic has someone behind the scenes making sure everything runs the way it should. At Oaklin Lane, that person is the Operations Manager — equal parts mascot, problem-solver, and culture-keeper. You’re the reason therapists can focus on the kids. The reason families feel taken care of before a session even starts. The reason the building looks great, the supplies are stocked, and the team shows up with energy. You report to the Director of Clinical Operations and work alongside our supervising therapists to keep the clinic running at its best.About Oaklin LaneOaklin Lane is your neighborhood pediatric therapy clinic — a growing network of purpose-built clinics providing compassionate, expert care to kids from infancy through adolescence. We believe in evidence-backed therapy where hard work feels like play, and progress happens on each kid’s own terms.What you’ll doOwn the daily operations of the clinic — building, supplies, scheduling flow, and team coordinationManage and support one to two Patient Guides, including hiring, onboarding, and ongoing developmentCoordinate building maintenance and upkeep, inside and out — making sure the space always reflects the Oaklin Lane standardKeep supplies well-stocked and organized, flagging needs to corporate for approvalOwn the family satisfaction experience — proactively resolving concerns and ensuring every touchpoint feels warm, clear, and supportiveMaintain an impeccable Google rating by encouraging happy families to share their experience and catching concerns before they escalateMonitor and champion internal team satisfaction — keep morale high, celebrate wins, and flag clinic-level issues to the Director of Clinical Operations before they growWork alongside supervising therapists to ensure clinic operations support great clinical careSupport community events and outreach coordinated by the marketing team — you’re the boots on the groundKeep the clinic feeling like a place families, kids, and clinicians genuinely want to beWhy this role at Oaklin LaneA space built for the work. Our clinics are purpose-built from the ground up for pediatric therapy. Designed for how kids actually move, play, and learn.A team that shows up for each other. We celebrate progress, support each other, and create a place people genuinely want to be. That’s how culture works on our lane.A pathway to grow. We invest in our clinicians — continued education, mentorship, and real opportunities to deepen your expertise. When you grow, our kids do too.Work that carries beyond the clinic. Oaklin Lane is expanding access to pediatric therapy across a growing network of neighborhood clinics. The way you run this clinic — the systems you build, the culture you set, the standard you hold — becomes the playbook for every neighborhood we open next.Who you areYou are:Organized, proactive, and people-firstSomeone who takes pride in the details — a stocked supply closet, a clean entryway, a team that feels supportedA natural culture-builder who keeps morale high and leads by exampleA clear communicator who builds trust with families, clinicians, and leadership alikeCalm under pressure and energized by a fast-moving environmentYou bring:Prior experience in clinic operations, healthcare administration, or a similar operational management roleExperience managing or supervising direct reportsStrong organizational skills with attention to detail and follow-throughComfort with EMR systems, scheduling tools, and basic office technologyA professional, warm, and empathetic approach to families and team membersBilingual (English/Spanish) is a plusWhat to expectSchedule: Full-time · Monday - Thursday in clinic · 8:00AM to 6:00AM (with a lunch break) · Friday remoteStipend for medical, vision, and dental401(k) with employer matchPTOPaid professional developmentAll supplies and equipment providedA clear pathway for growth as Oaklin Lane expandsIn-person at an Oaklin Lane clinic in Lake Highlands, TXCome see what we are buildingThe first move is the hardest one — we’ll take you through the rest. If you’re curious, we’d love to start the conversation.  Oaklin Lane is an equal opportunity employer, committed to creating a workplace where every clinician is welcome on our lane.