Utility Person - Club De Soleil/Tahiti Resort
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Job Type
Full-time
Description
ABOUT OUR COMPANY
We are a hospitality and lifestyle company that inspires 'lasting togetherness' through our brands, companies, and products.
We wake up every day to inspire togetherness through connecting, sharing and discovery. Life is better together. We're better together.
ROLE
A Utility is responsible for assisting and supporting the housekeeping department. They are expected to deliver excellent service to our teams and our guest.
RESPONSIBILITIES
Arriving on time for all scheduled shifts in proper uniform, including nametags and with a great Smile.
Seize radio and assignment sheet every morning
Review assignment sheet and update completed assignments
Clean carpet in assigned guestrooms
Remove stains, scuff marks, and dust from baseboards, ledges and corners.
Polish, restore, seal, finish & maintain all flooring.
Complete extraction and spotting of carpets
Place odor machine in units when needed
Repair & maintain vacuums
Wash bonnet pads daily
Use various machines such as carpet extractors, scrubbers (ride-on, walk-behind, and bonnets), burnishes, floor machines and spotting machines.
Sweep and mop all assigned area staircase, elevators, glass doors and vending machines removing debris (paper, gum, cigarettes, etc.).
Ensure security of hotel property, by door being locked.
Use proper safety protocol when moving heavy furniture to clean the area underneath.
Conduct bio-hazard clean-up.
Handle guest/ owners complaints by ensuring guest satisfaction
Turn in radio and worksheet at the end of the day
Ensure preventive care of equipment and supplies
Complete all special assignments including deep cleans, but not limited to clean ceiling fans, air conditioning vent grids, spot clean walls and door frames, for all guestrooms, remove dust, spots, and smears from mirrors, ledges, and frames , stains and marks from all baseboards, ledges, and corners.
Adhere to all appearance and uniform standards
Maintain an open line of communication with the department
Report all facility issues
Comply with all safety protocol
Assist in receiving supply
Operate hand trucks and flatbed carts to move equipment to assigned work areas.
Must be able to maintain mobility and work in varying temperatures (Indoors and Outdoors)
Ability to accept performance feedback in a professional manner.
Requirements
Six (6) months experience of previous experience working on floor surfaces using buffing and including scrubbers or similar equipment.
Basic knowledge on handling devices and radios.
Ability to work flexible shifts including nights, holiday and weekends.
At least 18 years of age.
Capability to understand fundamental English.
Working knowledge of chemicals/ cleaning supplies including Safety Data Sheet and OSHA regulations, preferable.
PHYSICAL REQUIREMENTS
Ability to bend, kneeling and stretching most of the working day.
Able to stand and walk for extended periods of time.
Able to work in areas containing dust, varying noise and temperature levels, lighting, vibration and air quality.
Ability to push/pull up to 50 pounds constantly.
Team members are not limited to the above mentioned job description and may be requested to do additional tasks as directed by Management Team.
EEO/Drug Free Workplace