Remote Family Support Coordinator

Job Title: Remote Family Support Coordinator (Remote, Full-Time)Location: Fully Remote (Must be based in the U.S.)Employment Type: Full-TimeSalary: $50,000 – $70,000 per yearCompany DescriptionKID IN DEVELOPMENT SERVICES, LLC is a professional organization based in North Charleston, South Carolina, dedicated to supporting the well-being of families and children. The company specializes in providing tailored services to meet the unique needs of families in the community. Guided by a commitment to empowering families, KID IN DEVELOPMENT SERVICES aims to create impactful support structures that foster growth and development.Role DescriptionThis is a full-time remote role for a Family Support Coordinator. The Family Support Coordinator will work directly with families to provide assistance, manage cases, and connect families to relevant resources and services. Core responsibilities include collaborating with families to develop individualized support goals, coordinating services, and maintaining detailed records of case progress. Effective communication with families, service providers, and stakeholders will be a key aspect of this role.ResponsibilitiesServe as a primary point of contact for enrolled families via phone, email, and virtual meetingsProvide ongoing support and guidance to families participating in early intervention servicesAssist families with onboarding, intake documentation, and program orientationCoordinate appointments, evaluations, meetings, and follow-up communicationsMaintain accurate client records and update case notes in internal systemsCommunicate with service providers, therapists, and internal team members regarding scheduling and family needsHelp families access community resources and educational materialsMonitor family engagement and follow up with families as neededRespond to inquiries in a professional and timely mannerSupport administrative tasks related to program operations and service coordinationParticipate in virtual team meetings and training sessionsMaintain confidentiality and professionalism in handling sensitive family informationBenefits Competitive payAnnual/Sick/Personal LeaveMedical, Vision, and Dental InsuranceLife InsuranceShort and Long-term Disability Insurance401K Match14 HolidaysBereavement LeaveEmployee Assistance ProgramReferral ProgramPaid TrainingPaid OrientationTuition ReimbursementQualificationsStrong background in Human Services, Social Work, and Family ServicesProficiency in Case Management and developing individualized support plansExcellent Communication skills to effectively collaborate with families and stakeholdersExceptional organizational skills and attention to detailAbility to work independently in a remote settingExperience working in a related field or directly with families is preferredBachelor's degree in Social Work, Human Services, or a related discipline is highly desirable