Customer Service Representative

Customer Service RepresentativeA locally owned and nationally recognized Printing, Signage, and Marketing Services company in the Fort Lauderdale area is looking for an experienced Customer Service Representative.We have a fast-paced, creative, and flexible work environment that empowers our employees to contribute and work independently with a solid team of experienced professionals.This is where our Customer Service Team comes in!Job SummaryOur Customer Service Representatives work closely with customers and our sales team, providing support with the goal of increasing sales and customer satisfaction.Responsibility OverviewProvide service to customers in our office, over the telephone, and by email.Help the customer by identifying their requirements and providing the services and products that best meet their needs.Show expertise by communicating with the customer about our products, services, and capabilities.Ensure that all their requirements are met for their unique projects.Skills We Are Looking ForA positive, very detailed oriented people pleaserA willingness to be proactive and take actionExcellent communication skills (verbal & written)Strong computer skillsTeam player that can work with others to deliver a project on timeSkills Desired, But Not RequiredPrevious experience in business to businessPrinting and signage experienceUnderstanding of direct mail and automated marketingExperience with PrintSmith or PrintersPlanCompensation: $25.00 - $31.00 per hourWe are one of the nation's leading communications businesses backed by 50 years of professional experience and extraordinary growth. While technology plays a pivotal role in our industry, from print, signs and marketing to online ordering portals and more, we believe a rewarding career is shaped by people, purpose and passion.If you dream of being part of an organization with a great heritage, progressive leadership and cutting-edge technology, discover the world that is PIP and its independent franchisees. PIP is a leading industry provider of printing, signs and marketing services, but we're less corporate culture and more close-knit family. We collaborate on ideas and dreams. Push boundaries. Solve challenges. Look out for one another. And yes, we work hardand play harder. It's part of our DNA.With several career paths to choose from sales, marketing, design, production, operations no matter the role you choose, you'll be working in an organization that cares about you. At PIP you can make a difference.