Remote Member Experience & Engagement Leader

Alignment Healthcare is looking for a Remote Member Experience & Engagement Lead to enhance members' daily health care experiences. This role involves leading performance, training, and ensuring team success while providing critical education and support to team members. The ideal candidate will have at least three years of customer service experience with preferred healthcare background. Key responsibilities include resolving member issues, leading projects and maintaining high service quality standards. The position offers a competitive salary ranging from $44,790 to $67,185 based on qualifications and experience.#J-18808-Ljbffr