Director of Healthcare Systems and Facilities

Subject: Position Description Job Title: Director of Healthcare Systems and Facilities Departments: Denver Programs: Denver Residential and PHP/IOP Adult & Adolescent Supervisor: Chief Compliance Officer FLSA: Salary, Exempt Date Revised: January 2026 Summary of Major Functions: The Director of Healthcare Systems and Facilities is a senior leadership role responsible for the strategic oversight, integration, and optimization of an organization’s physical facilities and core healthcare systems, including the Electronic Medical Record (EMR). This role ensures that the built environment, digital infrastructure, and clinical systems work together to support safe, compliant, efficient, and patient-centered care. The Director partners closely with clinical, operational, IT, finance, and compliance leadership to align facilities, technology, and workflows with organizational goals, regulatory requirements, and long-term growth strategies. Duties and Responsibilities Facilities and Infrastructure Management Oversee daily operations of healthcare facilities, including clinics, residential programs, and support sites Ensure buildings, utilities, life-safety systems, and physical environments meet safety, quality, and regulatory standards Direct maintenance, environmental services, life-safety, and space utilization programs Develop and implement preventive maintenance, asset management, and long-range facilities plans Serve as the organizational lead for facilities-related risk mitigation and emergency response planning EMR and Healthcare Systems Oversight Own the strategy, performance, and roadmap of the organization’s EMR platform Lead system governance including prioritization, build decisions, change management, and enhancement planning Partner with clinical, operational, and administrative leaders to optimize workflows and usability Ensure system reliability, uptime, and strong end user adoption through training and support structures Oversee integrations, interoperability, and data flow between systems as needed Regulatory Compliance, Security, and Risk Management Ensure compliance with applicable regulations and accreditation standards (Joint Commission, CMS, OSHA, NFPA, HIPAA) Lead readiness efforts for surveys, audits, inspections, and documentation validation processes Oversee EMR access controls, compliance monitoring, and risk mitigation strategies Identify and mitigate environmental, operational, and infrastructure related risks Support organizational emergency preparedness and critical incident response planning Capital Planning, Projects, and System Implementation Develop and manage capital budgets, long range facilities plans, and space master planning Oversee construction, renovation, and expansion projects from planning through completion Lead major EMR initiatives including upgrades, rollouts, redesigns, and optimization projects Manage project scope, timelines, quality, and stakeholder communication across initiatives Coordinate external vendors, contractors, architects, engineers, and technology partners Financial and Operational Leadership Monitor costs, improve operational efficiency, and implement cost containment strategies Track performance metrics and implement continuous improvement initiatives Maintain vendor performance oversight including contracts, SLAs, and renewal planning Leadership and Collaboration Lead, mentor, and develop facilities, systems, and EMR support teams Collaborate with executive leadership, clinical leadership, IT, finance, compliance, and external partners Promote a culture of accountability, service excellence, and operational consistency across sites Computer Skills: Minimum of intermediate skills in Microsoft Office suite. Must be able to efficiently learn and effectively work within an electronic medical records system. Must be able to efficiently learn and effectively work within various software products. Physical Demands and Environment: Sitting frequently, standing occasionally, walking occasionally, talking frequently, hearing frequently, seeing constantly, reaching with arms and hands occasionally, crouching occasionally and using fingers intricately. This position requires lifting/carrying up to 10 pounds occasionally. Environmental conditions of this job include but are NOT limited to: 99% inside, 99% normal temperature and 99% normal noise as expected in a medical office environment. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Minimum Qualifications: Bachelor’s degree in Healthcare Administration, Information Systems, Facilities Management, Engineering, or related field required, Master’s Degree preferred 7–10+ years of progressive leadership experience in healthcare operations, facilities, and/or healthcare systems management required. Demonstrated experience leading complex cross functional initiatives (systems, facilities, EMR, or multi-site operations) required. Strong working knowledge of healthcare regulatory and accreditation requirements required. Master’s degree (MBA, MHA, MS, or related) Certifications such as CHFM, FACHE, PMP, Lean/Six Sigma, or relevant IT security/healthcare systems credentials preferred. Experience managing multi-site healthcare operations and large scale capital or EMR projects preferred. Experience overseeing EMR governance, optimization, and training structures preferred