IT Site Support Lead

IT Site Support LeadSt. Louis, MOJoin a Team That Loves What We DoAt The Gund Company, we're more than an electrical insulation manufacturer—we're a team of driven, collaborative problem-solvers who support each other and push for growth.Our Values: Take Care of Each Other • Take Care of the Customer • Take Care of the BusinessWhat You'll DoAs our IT Site Support Lead , you'll take ownership of onsite IT support at our St. Louis manufacturing facility and Corporate HQ. You'll lead Tier-2 support, solve complex technical issues, and ensure smooth day-to-day operations.You will:Lead and support onsite IT team membersAct as the go-to escalation point for critical IT issuesTroubleshoot advanced technical problems (devices, network, collaboration tools, plant tech)Partner with leadership to keep operations running smoothlySupport executives and VIP users with professionalism and discretionDrive continuous improvement through trend analysis and problem-solvingWhat You Bring3+ years of IT support experience (desktop, site, or end-user)Experience leading or coordinating support teamsStrong troubleshooting skills across Windows, hardware, and basic networkingExperience in manufacturing environments preferredExcellent communication and customer service mindsetWhy Gund?30% Employee-Owned (ESOP) – build ownership without investing your own money401(k) Match – 50% match up to 6%Comprehensive Benefits – medical, dental, vision, life, disabilityCareer Growth – Individual Development PlansWorld-Class Engagement – Gallup-rated cultureReady to Lead and Make an Impact?Apply today and help us keep our operations—and our people—running strong.PI99992ac52799-30492-40590399