Remote Customer Service Representative

About VortexWorksVortexWorks provides customer-experience and support solutions for nationally recognized brands across multiple industries. We connect motivated professionals with flexible, remote opportunities where performance, professionalism, and communication truly matter.What You’ll DoHandle customer-service or sales calls (inbound and outbound).Follow detailed scripts and procedures.Resolve customer issues using empathy, accuracy, and strong communication.Meet performance goals for quality, response time, and satisfaction.What You’ll NeedClear English communication (bilingual preferred, additional pay)2-monitor setup, minimum 1080p resolution eachHard-wired Ethernet connectionWindows 10 or higher, 8GB+ RAM, and a USB headset with noise cancellationQuiet, distraction-free workspaceStrong work ethic and ability to complete training modules independentlyPreferred Background2+ years of customer-service, call-center, or sales experiencePrevious remote or performance-based work experienceTech-savvy, reliable, and eager to learnPlease note this is a 1099 contractor position.