RETAIL DEPARTMENT MANAGER

Retail Department ManagerLeadership Role | Bonus Eligible | Full Benefits | Growth OpportunityWe are seeking an experienced Retail Department Manager to lead retail operations at our high-volume location. This leadership role plays a critical part in upholding merchandising standards, inventory accuracy, and team performance while delivering an elevated guest experience. If you thrive in structured operations, enjoy developing teams, and take pride in maintaining a high-performing retail floor, this is an opportunity to grow your leadership career in a fast-paced, expanding organization. Compensation & BenefitsWe offer a competitive and comprehensive benefits package designed to support leaders both professionally and personally: Competitive salary (based on experience) Quarterly performance bonus opportunity Company-paid medical insurance (with plan options) 401(k) with 5% company match Dental & Vision coverage Company-paid Life Insurance Short-Term & Long-Term Disability AD&D coverage PTO Health Savings Account (HSA) Flexible Spending Account (FSA) What You'll DoTeam Leadership & DevelopmentLead, coach, and mentor Retail Leads and team members Manage scheduling, labor planning, and PTO approvals to support operational goals Conduct performance evaluations and develop talent through structured training programs Foster a culture of accountability, professionalism, and teamwork Inventory & Merchandising OperationsOversee receiving, unpacking, stocking, and backstock organization Maintain strong merchandising standards and brand presentation Monitor inventory levels and investigate discrepancies to protect assets Conduct monthly audits and cycle counts in partnership with store leadership Ensure proper documentation of damaged or stolen merchandise Support vendor relationships to strengthen retail operations Guest Experience & HospitalityModel exceptional hospitality standards Resolve escalated guest concerns with professionalism and urgency Partner with Loss Prevention to maintain a safe retail environment Promote high standards of service execution Safety & Operational StandardsEnforce safety standards on the retail floor and in stockroom areas Ensure compliance with company policies and operational procedures Maintain organized, safe, and efficient retail spaces Administrative & Financial OversightMaintain accurate reporting on labor, sales, and inventory performance Support department budgeting goals and cost control initiatives Collaborate with department managers to ensure seamless store operations What Success Looks LikeThe retail floor consistently reflects strong merchandising standards Inventory discrepancies are minimized, protecting profitability Team members are engaged, trained, and performance-focused Labor and department budget goals are consistently achieved Guests leave with a positive experience that strengthens brand reputation Schedule ExpectationsThis is a leadership role within a high-volume retail environment. Managers should expect extended hours during peak seasons, including weekends and holidays, to ensure operational excellence. Qualifications2+ years of retail leadership experience required Experience supervising teams and managing inventory control preferred Strong leadership, communication, and problem-solving skills Ability to lead in a fast-paced, growth-focused environment Proficiency with standard office software and ability to navigate multiple systems Physical RequirementsRegular standing and walking throughout the retail floor Ability to lift up to 25 lbs regularly and up to 50 lbs occasionally Ability to perform physical retail tasks in support of operational needs Retail Manager Shift Schedule Flexible schedule Daytime Hours 6 AM - 2 PM