Account Service Coordinator

Through the continuing ingenuity, dedication and superior service of our employees through the years, Potters has grown into a $400 million global business. With approximately 900 employees contributing to our success every day in 30 production facilities located in 14 countries around the world.What we have offer:Full benefit packageCompetitive 401KPaid time offPosition Overview:The Accounts Service Coordinator is responsible to provide customer service tasks in support of sales of traffic paint, equipment, and service. Will process orders over the phone, computer and support the bidding of paint products. Performs quotes of paint and equipment plus entering of purchase orders. Registers sales personnel for trade shows and will assist with website maintenance.What you will be doing:Provide product and service information and resolving product and service problemsCreate and Maintain customer accounts in SAP by securing accurate informationAssist with closing responsibilities including required reportingMaintain all data including pricing in SAPSales of traffic paint, athletic field marking paint, equipment and related items Issue purchase orders for drop ship items Order office supplies, break room supplies and promotional items Complete formal RFQ's and bids, coordinate with Potters Bid AdminRegister Director of Business Development for trade shows, memberships and dues Advertisements and website input to maintain Additional duties assigned by Manager, as needed Customer Service Provide customer quotations Order Entry including processing credit cards SAP trainingMinimum Requirements:Highschool diploma or GED3-5 years minimum customer service in office and telephone3-5  years of order entry including processing credit card and cash payment experience preferred.SAP experience preferred.Skills & Knowledge:Strong written and verbal communicationPositive “can do” attitudeFamiliar with Microsoft productsAdministrative/organization skillsAbility to multi taskInterpersonal skillsWorking Conditions:Majority of time is spent in the office. Brief shop/plant time as needed