Care Advisor

About the Company Earth is redefining end-of-life care through an environmentally conscious alternative to traditional burial and cremation. Our soil transformation process offers families a meaningful, sustainable way to return to the earth. We are a fast-growing, mission-driven company focused on delivering compassionate service during one of life's most sensitive moments. Role Overview The Care Advisor is a high-impact, quota-carrying sales role responsible for guiding families through pre-need and at-need funeral planning. This role focuses on converting high volumes of inbound leads into meaningful conversations, building trust quickly, and helping families make informed decisions. You will operate in a fast-paced environment, managing a large pipeline while delivering empathetic, consultative sales experiences. Success in this role requires strong organization, excellent communication skills, and the ability to balance compassion with performance. Key Responsibilities Manage and respond to a high volume of inbound leads (phone, email, and web inquiries) Conduct 100+ outbound calls daily to engage and follow up with prospective families Build rapport and trust quickly through empathetic, clear communication Educate families on Earth's soil transformation process and value proposition Guide prospects through the full sales process, from initial inquiry to close Support the sale of funeral insurance products (licensing required within first year) Maintain accurate and organized pipeline management within CRM systems (HubSpot, Salesforce, or similar) Collaborate with teammates to close inbound opportunities and contribute to team goals Continuously improve through feedback, coaching, and enablement materials Day in the Life High activity call blocks with a focus on connecting with inbound leads Managing hundreds of active opportunities in CRM Responding to emails, SMS, and scheduling follow-ups Participating in team collaboration and shared deal support Learning and applying new information about funeral services, insurance, and internal systems Required Qualifications Proven experience in a quota-carrying sales role Demonstrated ability to manage a high-volume pipeline (100+ leads/month) Experience making high-volume outbound calls (ideally 100+ per day) Proficiency with CRM systems (HubSpot, Salesforce, or similar) Strong organizational and time management skills Excellent verbal and written communication skills Ability to quickly learn and apply new information Preferred Qualifications Experience in funeral services, insurance, or a related field Personal experience with funeral planning or end-of-life care Familiarity with tools such as Aircall, Slack, Notion, or similar Passion for environmental sustainability and mission-driven work Compensation & Benefits Base Salary: $50,000 On-Target Earnings (OTE): $80,000 Uncapped commission with accelerators Team-based performance incentives (30% of variable tied to team goals) Career progression opportunities (e.g., Senior Care Advisor with increased compensation) Company-sponsored insurance licensing and training Work Environment Primarily remote with optional hybrid opportunities near company locations Flexible scheduling required, including evenings, weekends, and holidays on a rotating basis Quiet, professional home workspace with reliable internet required What Success Looks Like Consistently meeting or exceeding quota Maintaining a highly organized and responsive pipeline Building strong trust with families during sensitive conversations Contributing positively to team performance and culture Why Join Earth Be part of a fast-growing company at the forefront of sustainable end-of-life care Make a meaningful impact by helping families navigate important decisions Join a collaborative, mission-driven team with strong performance culture Opportunity for rapid growth and leadership development Earth is an equal opportunity employer committed to building a diverse and inclusive team. J-18808-Ljbffr