Remote Quality Assurance Specialist- Non-IT
Description
This role will have the responsibility of quality testing all of the Pharmacy Benefit Plans. They will work in tandem with the AIS team as they build the plan. This person will work within a few systems to make sure the plan is built out correctly and to the specs of the client. If the plan is missing something or built incorrectly, they will work with the AIS group to get it fixed. The most common issues they find are deductibles and out‑of‑pocket not being set up correctly, mail pricing being different, etc. This role requires a very high level of attention to detail; there is no phone work. They may communicate internally with their team and AIS reps but that will be it. They will have a scorecard once out of training and are expected to work 25 plans a week. This is a non‑IT position in the operations vertical.
Skills
Quality assurance
Data entry
Claims processing
Microsoft Office
Excel (no VLOOKUPs or pivot tables)
Audit
Research
Medical record & terminology
Qualifications
Minimum requirements
Two‑ or four‑year degree required
Preference for Math, Biology, Business, Healthcare Administration, or History degrees with a strong research background
1 year of Excel experience (excluding VLOOKUPs and pivot tables)
Preferred experience
3+ years of health‑care insurance experience
Knowledge of medical terminology, deductibles, copays, and provider language
Production‑based environment experience
Scorecard usage and ability to handle 25 plans per week
Must not come from a call‑center QA background
Experience Level
Intermediate
Job Type & Location
Contract position based in Minneapolis, MN.
Pay and Benefits
Pay: $24.00 – $24.00 per hour.
Benefits (subject to eligibility and program terms) may include:
Medical, dental, and vision
Critical Illness, Accident, and Hospital coverage
401(k) – pre‑tax and Roth post‑tax contributions
Life insurance (voluntary life & AD&D)
Short‑ and long‑term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Paid time off / leave (PTO, vacation, sick leave)
Workplace Type
Fully remote
Application Deadline
Anticipated to close on April 23, 2026.
Equal‑Opportunity Employer Statement
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.
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