Business Operations Lead, Global Marketplaces: 26-01428

Primary Skills: Business Operations Proficient, Performance Analysis Expert, Stakeholder Management Expert, Cross-functional Collaboration Expert, AI Adoption BeginnerContract Type:  W2 OnlyDuration:  6+ MonthsLocation: San Jose, CA ()Pay Range: $30 - $35 per hour on W2#LPJob Summary:This role supports our Global Markets organization by driving operational excellence for the Global B2C Business Unit. The incumbent will own and refine key operating processes, enhance performance visibility, and ensure cross-functional alignment to support business growth. Key responsibilities include managing business cadences, analyzing seller performance metrics, and championing AI innovation.Key Responsibilities:Drive best-in-class business operations and cadences, including leadership reviews and planning processes.Own seller performance insights, reporting, and analysis of key seller health metrics.Partner with analytics teams to shape and prioritize the analytics agenda.Champion the adoption of AI tools for improved insights and efficiency.Ensure clear documentation, action tracking, and follow-through across leadership forums.Must-Have Skills:Strong operational mindset with proven experience managing business cadences and cross-functional coordination.Advanced analytical skills with the ability to translate performance metrics into actionable insights for senior leadership.Excellent stakeholder management and communication skills, with the ability to influence and navigate competing priorities in ambiguous environments.Industry Experience:E-commerce or Online Marketplace experience is required.ABOUT AKRAYAAkraya is an award-winning IT staffing firm consistently recognized for our commitment to excellence and a thriving work environment. Most recently, we were recognized Stevie Employer of the Year 2025, SIA Best Staffing Firm to work for 2025, Inc 5000 Best Workspaces in US (2025 & 2024) and Glassdoor's Best Places to Work (2023 & 2022)!Industry Leaders in Tech StaffingAs Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires!Join Akraya Today!Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!