Front Office Specialist

Company DescriptionNAKOA Fitness and Physical Therapy is a team of skilled coaches and physical therapists who specialize in active lifestyle fitness, performance training, and injury prevention. We design personalized programs tailored to the unique needs and goals of each individual we work with. Our diverse clientele includes professional athletes, rehabilitation patients, youth athletes, and individuals seeking to improve their overall fitness and well-being. Dedicated to transforming lives, we provide the tools and expertise to help everyone discover the joy of living fit and healthy.Role DescriptionThis part-time Front Office Specialist role is an on-site position located in Carlsbad, CA. Responsibilities include managing the front desk by answering phone calls, scheduling appointments, greeting clients, and providing exceptional customer service. Additional tasks include facilitating smooth communication between clients and team members, maintaining an organized reception area, and supporting administrative operations, including billing.QualificationsStrong Phone Etiquette and Appointment Scheduling skillsExcellent Customer Service and Receptionist Duties capabilitiesEffective Communication skills with clients, team members, and external contactsProficiency in basic computer software and office technologiesAbility to multitask and prioritize in a dynamic and fast-paced environmentDetail-oriented with strong organizational skillsPrevious experience in customer-facing or administrative roles is preferred