Sales Account Specialist

Job DescriptionKeller Freight Solutions is looking for an Account Specialist to join our team! Located at 1250 Geneva Blvd., Defiance, OH 43512.Working hours: 8:00 a.m. – 5:00 p.m. Monday - FridayTEXT “JOBS” to (419) 909-3214 to apply or visit our careers page at www.kellerlogistics.com/careersJob Overview: The Account Specialist’s primary responsibility is to support the Account Management team as needed. This support role will include interacting with both customers and internal resources to resolve issues and update order information. We are looking for a detail-oriented individual that values positive communication and flexibility in tasks within a fast-paced environment.What you'll be doing: Navigate through customer portals to perform the following:Appoint pickup/delivery timesClose out loadsRequest accessorial feesUpload BOL’sCollaborate with account management and procurement team to handle customer and carrier issuesPerform check calls as neededAccurately build assigned loads within TMW either manually or with EDIRespond to customer update requests in a timely and professional mannerAssist in achieving growth and revenue goals for customer portfolioOther duties as assigned by Lead Account Specialist What we're looking for: Excellent organization and planning skills Skill in the use of computers, preferably in a PC, Windows-based operating systemMarket knowledge of the industry Effective communicator, with strong oral and written skillsHS diploma, College degree preferred Measurables: Throughput and accuracy of orders built, and appointments setCustomer satisfaction and scorecard resultsOverall profitability of Freight SolutionsResponse to all customer requests within established time parameters Working conditions:Professional, yet relaxed, office settingTEXT “JOBS” to (419) 909-3214 to apply or visit our careers page at www.kellerlogistics.com/careersFIND US ON FACEBOOK at https://www.facebook.com/kellerfreightsolutionsFOLLOW US ON LINKEDIN at https://www.linkedin.com/showcase/keller-freight-solutionsCompany DescriptionOur employees are empowered and trusted as experts in their field of work. We value transparency and encourage our staff to be their best through our culture of “Responsive, Resourceful, Reliable People in Logistics”. We value team work, collaboration and respectful interactions with each other. Our people hold themselves accountable for a job well done, with high standards of integrity. We look for ways to continually improve our processes to make us more efficient for ourselves and our clients. Finally, we value safety among all else. Time is money, but life is priceless!Keller Logistics Group is an asset-based third party logistics (3PL) provider headquartered in Defiance, Ohio. We got our start in 1978 as Thomas E. Keller Trucking and have since evolved into four affiliate companies: Keller Trucking, Keller Warehousing & Co-Packing, Keller Freight Solutions and Keller Industrial Properties.Inc. 5000 named us among the Fastest Growing Private Companies in America, we have consistently been named a Top 3PL by Food Logistics magazine, and the Truckload Carriers Association has recognized us numerous times on their list of Best Fleets to Drive For.Keller Logistics Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Our employees are empowered and trusted as experts in their field of work. We value transparency and encourage our staff to be their best through our culture of “Responsive, Resourceful, Reliable People in Logistics”. We value team work, collaboration and respectful interactions with each other. Our people hold themselves accountable for a job well done, with high standards of integrity. We look for ways to continually improve our processes to make us more efficient for ourselves and our clients. Finally, we value safety among all else. Time is money, but life is priceless! Keller Logistics Group is an asset-based third party logistics (3PL) provider headquartered in Defiance, Ohio. We got our start in 1978 as Thomas E. Keller Trucking and have since evolved into four affiliate companies: Keller Trucking, Keller Warehousing & Co-Packing, Keller Freight Solutions and Keller Industrial Properties. Inc. 5000 named us among the Fastest Growing Private Companies in America, we have consistently been named a Top 3PL by Food Logistics magazine, and the Truckload Carriers Association has recognized us numerous times on their list of Best Fleets to Drive For. Keller Logistics Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.