Supervisor, Laboratory Medicine - Blood Bank

Supervisor, Laboratory Medicine - Blood BankThe people of Memorial Sloan Kettering Cancer Center (MSK) are united by a singular mission: ending cancer for life. Our specialized care teams provide personalized, compassionate, expert care to patients of all ages. Informed by basic research done at our Sloan Kettering Institute, scientists across MSK collaborate to conduct innovative translational and clinical research that is driving a revolution in our understanding of cancer as a disease and improving the ability to prevent, diagnose, and treat it. MSK is dedicated to training the next generation of scientists and clinicians, who go on to pursue our mission at MSK and around the globe. Exciting opportunity at MSK: We are currently seeking a Blood Bank Supervisor to primarily be responsible for the Main Blood Bank at the Center for Laboratory Medicine and Main Hospital Rapid Results Laboratory Blood Depot. Role overview: Administrative responsibilities: - Supervise the day-to-day operations of the Blood Bank and related human resource management and customer service areas. - Work collaboratively with BB Physicians/Medical Director, patient care staff/clinicians, reference labs and other business partners to optimize Blood Banking practice while maintaining accreditation and licensure. - Personnel development, coaching, and mentoring of technical staff. - Developing personnel goals, tasks, and service standards to set a high morale and motivation within the Blood Bank. - Maintaining training files for staff members; and for training and competency evaluation of the Blood Bank staff. Assist the Laboratory Manager and Assistant Manager in: - Review and approval of new or revised documents, processes, and test methods and their validations. - Review and approval of Change Control Requests and providing mentorship to change control initiators as needed. - Establishing, implementing, and maintaining the SOP Manual; ensuring that written procedures exist for the safety and quality of manufactured products, and that documents are placed in a controlled location. - Assessing the impact of events on systems or processes as they affect product safety, efficacy, purity, identity, and potency. - Supervising serious adverse events and event reporting; Implementing corrective action within the scope of Event investigation. Technical responsibilities: - Coordinating and supervising personnel and technical operations of the Blood Bank on a day-to-day basis. - Ensuring that technical procedures are performed according to the SOP under the highest standards of quality in a timely manner. - Review of Antibody Identification Workups. - Review of Transfusion Reaction Workups. - Review of ABO Discrepancy Workups. - Review of result exception reports. - Review the upload/entry of donor Transmissible Disease testing results. Perform lookbacks, donor notification, notification/update of the donor deferral registries. - Participation in program improvement activities, recognition of learning needs, contributing ideas, recommendations, and concerns to improve management decision-making process.