User Experience Designer - Remote

About The CompanySagent is a pioneering leader in the financial technology sector, specializing in delivering innovative SaaS-based mortgage servicing solutions. Our platform is designed to streamline and enhance the mortgage management experience for both servicers and consumers. By leveraging cutting-edge technology, we aim to make loans and homeownership simpler, safer, and more accessible for all. Sagent's unique approach combines decades of fintech expertise from Fiserv Inc. with the growth-focused investment strategies of Warburg Pincus, creating a dynamic environment for innovation and growth. Our mission is to disrupt the traditional mortgage servicing industry by providing scalable, efficient, and user-centric solutions that meet the evolving needs of the housing market.About The RoleWe are seeking a highly skilled Principal User Experience Designer to join our team. In this critical role, you will be responsible for shaping the user experience across complex, data-driven mortgage servicing products. You will translate business requirements into intuitive, scalable, and efficient user flows, patterns, and interactions. This role requires a hands-on approach, working closely with product managers, engineers, and other designers to drive alignment, simplify complex processes, and deliver high-quality design solutions. You will lead by example through your design execution, mentor junior team members, and contribute to our enterprise design system to support a growing ecosystem. Your expertise will help us create innovative, AI-enabled solutions that enhance usability, efficiency, and customer satisfaction in a fast-paced environment.QualificationsBachelor’s or Master’s degree in Design, Human-Computer Interaction, or a related fieldProven experience in UX/UI design, preferably within fintech, SaaS, or mortgage technologyStrong proficiency in Figma, including creating reusable components, variants, and scalable design patternsExperience designing complex, data-driven, and rules-based systemsKnowledge of AI-assisted design tools and automation techniquesUnderstanding of technical feasibility, business constraints, and user-centered design principlesExperience collaborating with product and engineering teams to refine requirements and implement solutionsExcellent communication and stakeholder management skillsExperience with Git or similar version control systems is a plusResponsibilitiesLead the design and execution of user experience strategies for complex mortgage servicing productsMentor and guide design team members, fostering a culture of high-quality design and innovationContribute to and maintain the enterprise-wide Figma design system, ensuring consistency and scalabilityStandardize workflows for contribution, governance, and adoption of new design patterns across teamsIdentify opportunities for AI-driven automation and decision support within product ecosystemsTranslate technical and AI capabilities into practical, user-centered experiencesCollaborate closely with product managers and engineers to refine requirements and ensure feasible, scalable solutionsDesign user flows, wireframes, mockups, and prototypes that emphasize clarity, usability, and speedUtilize AI-assisted tools to accelerate design exploration, iteration, and delivery processesOperate effectively in fast-paced, resource-constrained environments, managing ambiguity and incomplete inputsPrioritize work effectively to balance innovation, feasibility, and impactful outcomesBenefitsComprehensive health benefits starting from Day 1Remote and hybrid work optionsUnlimited flexible time offFamily planning services and paid family leaveTuition reimbursement401(k) matchingPet insuranceParticipation in in-person and virtual social eventsCareer development and growth opportunitiesFocus Time Fridays to promote work-life balanceEqual OpportunitySagent is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class. All qualified applicants will receive consideration for employment without regard to these factors.