HealthConnect Systems Specialist

HealthConnect Systems Specialist, Full-time SWACH is a local nonprofit dedicated to advancing health equity in Clark, Klickitat and Skamania Counties. Our work centers improving health outcomes for everyone in Southwest Washington. By joining our organization, you'll become part of an organization dedicated to improving our community. We are growth minded, with a lot of opportunities to advance your career. We provide a wide range of benefits, including health, wellness, and more, to help support the whole-person wellness of our staff. Learn more about SWACH at www.southwestach.org HealthConnect Hub includes a regional cohort of community-based workforce, a broad network of community and clinical stakeholders, and a technology platform that supports whole-person care for community members through connection to the community-based workforce. The Systems Specialist is accountable for coordinating, integrating, and connecting Community Health Records (CHRs) and PeaceHealth Southwest referrals across multiple referral partners and community-based care coordination programs with the assurance of accurate decision-making. This position is also responsible for managing and auditing PeaceHealth Southwest’s Community Health Hub client caseloads for quality and program integrity. Essential Duties and Responsibilities: System Management and Referrals – 80% · Support and help design new processes and changes to screening and referral systems · Provide monitoring and QA for referral engagement and outcomes capture · Run monthly Quality Assurance (QA) reporting · Manages PeaceHealth Southwest’s Community Health Hub client caseloads: o Manages enrollment, discharge, and client transfer o Data audits and cleanup processes o Support and coordinate user management, records management, consent management for HealthConnect Operations. o Provide communication support for agencies, partners, and programs working together · Assist HealthConnect team members with additional referral projects/ backlog/coverage · Support overall HealthConnect operations for efficiency and capacity support Training and Technical Assistance – 20% · Provide orientation and training to users in the system · Provides regular technical assistance to the PeaceHealth Southwest’s Community Health Hub network of users. Work with CHR System Specialist to implement changes in the CHR · Customer Service for technical support within the PeaceHealth Southwest’s Community Health Hub · Represents SWACH and treat all program partners with integrity and respect. · Other duties as assigned. Administrative and Inclusivity · Advance equity in projects and across the organization · Prioritize work and manage time on an ongoing basis · Represent SWACH and all program partners with integrity and respect · Foster an inclusive culture of trust, respect, and mutual accountability · Role model of SWACH’s vision, mission, and values to all staff · Other duties as required To be successful in this role, you should have the following qualifications: · Ability to manage and analyze data systems · Ability to develop and conduct training and group presentations · Ability to support work as it evolves based on community and organizational needs · Ability to work successfully independently and as a part of a team · Demonstrated problem-solving skills · Ability to establish and maintain effective working relationships with individuals from various groups and backgrounds, including team members and community members · Understand and fully support the notion that people in marginalized communities are the experts about their own lives and have the best solutions to their own problems. · Experience with MS Office applications (Word, Excel, Outlook, PowerPoint, MS Project) · Proven ability to maintain high ethical standards and confidentiality Qualifications-Education and Experience Any combination of education and experience that demonstrates the ability to perform the duties of the position is qualifying. This would typically include: · Bachelor’s degree from accredited college/university, or equivalent combination of education and experience with a focus in health / community health/ data · Experience with data systems including data analysis, understanding, and reporting preferred · Three to five years of experience working in social service or clinical settings. · Experience understanding and addressing health equity and social determinants of health in diverse, underserved communities preferred. · Ability to pass background check and 10-panel drug screening Working Conditions & Physical Requirements Work is performed both virtually and in-person in an office setting located at PeaceHealth Southwest and at SWACH office as needed for team meetings, 1:1s, All-Staff meetings and trainings. Potential for travel among the three-county service area is required, including occasional evening and weekend meetings. Ability to spend long periods working on a computer and using office equipment. Using the telephone, virtual platforms, and/or face-to-face meetings to connect and collaborate with others. Drafting, evaluating, editing, and reading documents. A reasonable accommodation, under the Americans with Disabilities Act (ADA), will be provided to afford a modification or adjustment of a job process or work environment that will better enable a qualified individual with a disability to perform the essential functions of a job. EEO Statement SWACH is an Equal Opportunity Employer and provides equal employment opportunities for all applicants and employees. All applicants for employment will be considered without regard to race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status or any other basis protected by federal, state, or local laws. - - - - - - - - - This position closes on October 2, 2024. For immediate consideration, please send resume and cover letter to alicia.turvin@southwestach.org Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Job Type: Full-time Salary: $31.24 - $32.97 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Hospital Indemnity Life insurance Paid time off Professional development assistance Vision insurance Schedule: 8 hour shift Monday to Friday Job Type: Full-time Pay: $31.24 - $32.97 per hour Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance Schedule: 8 hour shift Ability to Relocate: Vancouver, WA 98660: Relocate before starting work (Required) Work Location: Hybrid remote in Vancouver, WA 98660