Community Manager

Placement Type:TemporarySalary:$25-29.79 Hourlyup to $69.15/hrStart Date:Apr 13, 2026You will play a critical role in ensuring community management runs smoothly, maintaining brand voice, tracking inbounds, supporting reporting, and keeping internal workflows aligned. This is a strong execution-focused role with a clear path toward senior-level growth.We're looking for someone who is:• An effective communicator (clear, professional, confident)• Proactive and resourceful• Extremely organized and process-driven• Detail-oriented with strong follow-through• A beauty lover who understands the culture of the industryRole & Responsibilities1. Community Management Execution• Manage daily engagement across Instagram, TikTok, Facebook, and other relevant platforms• Monitor and respond to comments, DMs, story mentions, tagged content, and influencer inbounds• Maintain brand tone of voice and ensure responses align with approved guidelines• Flag customer service issues, influencer requests, and sensitive comments in real time• Support the care gifting team with mailers and surprise and delighting2.Documentation & Organization• Keep all trackers updated (Customer Service, Influencer/PR, Time Tracker, FAQ)• Maintain accurate documentation in Monday.com and ensure tasks are tracked and visible• Update FAQs as new questions arise• Ensure daily and weekly boards are up to date• Add community insights, tracker updates, and pending questions to agendas• Contribute insights and screenshots to monthly recaps• Support Account Leads with data tracking and reporting preparation3. Trend & Insight Awareness• Stay informed on relevant social trends, formats, and beauty culture moments• Identify recurring community patterns or FAQs and flag to Senior CMQualifications• 1+ year of community management experience (agency preferred)• Experience managing high-volume organic social communities• Familiarity with tools such as Sprinklr, Dash Social, or similar• Strong written communication skills and attention to grammar• Ability to manage multiple tasks and deadlines simultaneously• Customer service experience is a plusMeasurement & ExpectationsSuccess in this role looks like:• Positive feedback from the Team Lead and the Account Director• Daily engagement completed accurately and within scope• Response rate goals consistently met (where applicable)• Influencer inbounds tracked and responded to appropriately• FAQs and trackersJob Description: Responsible for managing/overseeing various social media channels. Includes planning, curating posting, developing strategies and campaigns by working with various stakeholders and reporting on progress Qualifications: 2+ years experience in marketing, with particular knowledge in social media channels such as Twitter, Facebook, etc.Client Description