Funeral Director

Who We AreEvery life tells a story worth honoring. At Foundation Partners Group, we are privileged to help families create meaningful goodbyes during their most vulnerable moments.Since 2010, our team of nearly 1,600 compassionate professionals has served communities across 21 states, delivering funeral, cremation, and cemetery services with care, respect, and personalization. We're not just a network of locations--we're a team united by purpose, a community committed to ensuring every farewell reflects the individuality of the life it celebrates.What You Will DoThe Funeral Director manages all phases of the funeral arrangement, from setting up funeral services to final disposition.Overview and Responsibilities:Presents every client family with all service and merchandise options -- Every Family, Every Option, Every TimeContributes to the overall efficiency of the location by maintaining open and effective communication and maintaining accurate and timely client filesActs to improve market share through participating in community events, groups, organizations, and other community relationships as assigned by your supervisorCarries out additional projects and duties as assigned, i.e., car washing, building and equipment repair, pre-need arrangement planningOversees all Team Members participating in services, ensuring that each member of the team understands their role and is professionally representing the locationCommunicates to appropriate Team Members areas of successful performance and performance needing improvement to meet business expectationsWorks on-call/first call, in rotation as assigned, i.e., phone, face to face, at the hospital, hospice, residenceTransfers decedents, dresses, and caskets, and prepares deceased on an as-needed basis (per appropriate licensing) to the instruction obtained from the familyMeets with client families to listen, educate and arrange personalized funeral services and ensure their business experience with the business is of the highest qualityUtilizes systems/technology, i.e., Matthews/Aurora advisor in place to review merchandise options, enter contracts, and complete necessary forms at the time of arrangement conversationCompletes tasks and details resulting from the arrangement conferenceEnsures proper paperwork, including permits and certificates, is completed timely and follows relevant laws and regulationsConducts and attends funeral services regularly, leading all post-service follow-ups as neededCollects funds at the time of arrangement conferencesRequirements & Qualifications:High school diploma or equivalentValid state-issued funeral director license (as per state licensing requirement)Completed mortuary schoolMinimum one year of experience in customer service and the funeral industry is preferredExperience in making an initial transfer of decedent and funeral arrangement, and decedent careAbility to keep licenses and continued education requirements current and in good standingAbility to work on-call/first call, in rotation as assignedKnowledge of Microsoft office suite (Word, Excel, PowerPoint)Organizational and planning skills; time management skills, and the ability to prioritize workExcellent oral and written communication skills, including the ability to effectively communicate with internal and external customers, community leaders, clergy, and client familiesAble to multi-task, i.e., enter data into company POS while interacting with a client's family member'sAbility to stand for two or more hours without restAbility to move, push and pull heavy weighted items up to 150lbs safelyValid state-issued driver's license with a clear driving recordWhat We OfferMeaningful Work: Make a real difference by helping families navigate one of life's most challenging times with compassion and care.Competitive Pay and Benefits:o Medical, dental, prescription, and vision insuranceo Vacation, sick, and holiday payo Wellness Rewardso 401k with company matcho Company-paid life insurance, long-term disability, and short-term disabilityCareer Growth: Take advantage of ongoing training and advancement opportunities within the funeral service industry.Supportive Culture: Be part of a compassionate, mission-driven team that values respect, empathy, and service.Are you ready? Join us on our journey to Shape the Future with Purpose. Grow with The FPG Way.