Strategic Key Account Manager

About the CompanyYER USA is proud to partner with emz – Hanauer, a global technology leader specializing in innovative electronic and electromechanical solutions for the household appliance industry. With decades of engineering expertise and international manufacturing capabilities across Europe, North America, and Mexico, emz develops customized smart solutions for many of the world’s leading appliance manufacturers.The company combines the agility of a highly specialized engineering organization with the stability and long-term vision of an established international business. As part of its continued growth in the U.S. market, emz is seeking a commercially driven, relationship-focused Strategic Key Account Manager to support and expand key global customer relationships.The PositionReporting directly to the SVP Appliances, the Strategic Key Account Manager will serve as the primary commercial lead for several strategic global accounts within the appliance sector.This individual will be responsible for driving long-term account growth, managing complex customer relationships, coordinating international projects, and leading commercial activities across sales, pricing, forecasting, and contract negotiations. The role requires a highly strategic and customer-oriented professional who can also execute tactically in a fast-paced OEM supplier environment.The successful candidate will develop and execute long-term account strategies designed to support sustainable revenue growth and strengthen emz-smart solutions’ position within key customer organizations globally.This is a remote position located in the U.S., with preference for candidates based in the Midwest or East Coast (Louisville, KY area strongly preferred).Key ResponsibilitiesDevelop and champion strategic growth plans for assigned global accountsDrive revenue growth through proactive account development and relationship managementBuild and maintain long-term relationships with key customer stakeholdersLead commercial activities, including pricing, forecasting, contract negotiations, and proposal developmentCoordinate closely with international customer teams and internal stakeholders across the U.S., Germany, and MexicoServe as the primary liaison between customer project teams and internal engineering/program management teamsManage the full sales lifecycle, including CRM management, opportunity tracking, forecasting, and customer presentationsDevelop and present business proposals to leadership teams domestically and internationallyCoordinate customer project activities, sample requests, quotations, and project implementation processesCollaborate closely with U.S.-based Application Engineers assigned to customer projectsSupport operational alignment between sales, finance, project management, and product delivery functionsMonitor pricing structures and support foreign exchange tracking related to customer programsUtilize SharePoint and internal systems to manage project documentation and order workflowsQualifications & ExperienceThe ideal candidate will be a strategic, commercially driven account management professional with a proven track record in OEM manufacturing environments.Required QualificationsMinimum of 5+ years of experience in Account Management, Strategic Sales, or Business DevelopmentExperience within the appliance industry or a related OEM supplier environment is strongly preferredProven success in managing complex global customer relationshipsStrong background in long-term strategic account growth and commercial negotiationsExperience managing multiple customer programs and projects simultaneouslyExcellent presentation, communication, and relationship-building skillsAbility to operate effectively in a cross-functional and international business environmentStrong analytical and organizational skills with attention to detailHigh level of proficiency with Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams, SharePoint, etc.)Bachelor’s degree from an accredited college or universityPreferred Candidate ProfileThe successful candidate will demonstrate:A highly customer-centric mindsetStrong relationship-based selling capabilitiesStrategic thinking combined with hands-on executionThe ability to influence both internally and externallyA collaborative leadership style with strong communication skillsResilience and adaptability in fast-paced commercial environmentsStrong business acumen and commercial judgmentTravel RequirementsApproximately 20% domestic travel (customer visits as needed)Quarterly international travel to Germany and/or MexicoCompensation & BenefitsBase salary ($130,000 – $180,000) plus performance-based bonus opportunity Remote work flexibilityMedical, dental, and vision insurance coverage401(k) with company matching20 days of paid time off (PTO)All business travel expenses fully covered