Central Scheduler - Surgical Services

Full-Time Central Scheduler Medical Associates is seeking a full-time Central Scheduler to support our multi-specialty surgical group. This position ensures efficient coordination and scheduling of surgical cases across our clinic, hospital, and outpatient surgical center, serving as the central link between patients, providers, and surgical facilities.This position will require a high attention to detail while working at a fast pace on the computer, phone, and with our patients. Ideal candidates have some experience with office administrative duties, and are known for always providing above and beyond patient/customer service.Primary schedule: Monday - Friday between 8:00am and 5:00pm, working 40 hours per week. Location: East Campus Benefits Package includes:Single or Family Health Insurance with discounted premium rates for wellness program participation.401k with immediate matching (50% on the dollar up to 7% of pay + additional annual Profit Sharing)Flexible Paid Time Off Program (24 days off/year)Medical and Dependent Care Flex Spending AccountsLife insurance, Long Term Disability Coverage, Short Term Disability Coverage, Dental Insurance, etc.Essential Functions and Responsibilities:Schedule diagnostic testing and surgeries in an accurate and timely mannerConduct pre-certification checks on all patients and forwarding appropriate forms for authorization to the Central Prior Authorization team.Communicate clearly with customers via telephone and in person, and relay necessary messages to staffInstructing the patient regarding the procedure and any preparation necessary.Follows up on all rescheduling patients that have no showed or cancelled their appointments.Complete all other assigned projects and dutiesKnowledge, Skills and Abilities: Education: High school diploma or GED required. Experience: From three months to one year of similar or related experience.