Remote Business Process Analyst

Business Process AnalystRemote work- EST Time ZoneJob SummaryWe are seeking a detail‐oriented Business Process Analyst to analyze, design, and improve operational processes across the organization. You will work within established governance frameworks, collaborate with engineering, IT, and business teams, and help translate requirements into scalable, efficient workflows. This role is key to ensuring process consistency, driving continuous improvement, and supporting effective change management.Key ResponsibilitiesAnalyze contracts, policies, and existing documentation to identify business needsSupport strategic process design and continuous improvement initiativesDevelop tools, training materials, and procedures within governance standardsCollaborate with technical and business teams to design compliant, efficient processesEnsure process designs align with scope, workflows, and operational requirementsSupport change management activities during process rolloutMonitor process performance and recommend improvementsCreate clear reports, dashboards, and presentations for stakeholdersDocument and share best practices to promote reuseManage process cases and perform additional duties as neededRequired Skills & ExperienceExperience in business process design and improvementStrong analytical skills, attention to detail, and accuracyExcellent problem‐solving and requirements‐gathering abilitiesProficiency with process mapping tools (Lucidchart, Visio)Experience with ATS, CRM, or ticketing systems (Appian preferred)Familiarity with Smartsheet or similar tools is a plusUnderstanding of project management methodologiesStrong interpersonal and communication skills across all levelsAbility to work effectively across functions, cultures, and time zonesAdaptability in fast‐paced, evolving environmentsProficiency in Microsoft Office and Google WorkspaceQuick learner with strong tool and system adoption skillsEducation & BackgroundBachelor’s degree required3+ years of experience in financial services, technology, or other complex operational environments2+ years of experience in business process analysis and designInternational work experience preferred- work with professionals working in different time zones.No third parties please. Need professionals who can work on our W2, no visa sponsorship available.