Professional Dog Groomer

Professional Dog GroomerFull-Time | Commission-BasedAre you a skilled groomer who values safety, precision, and strong client relationships?We are seeking an experienced Dog Groomer to join our Pet Spa team. This role is ideal for a professional who takes pride in high-quality grooms, clear communication, and protecting the physical and emotional well-being of every pet.Who We Are NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.At NVA Pet Resorts, our mission is simple:Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.Position OverviewThis is a commission-based role reporting to the General Manager.Our groomers are trusted professionals responsible for:Delivering high-quality, breed-appropriate groomsMaintaining strict safety standardsCommunicating clearly with pet parentsProtecting the health and emotional well-being of every petSafety and communication are just as important as technical skill.What You'll Do Grooming & Safety Perform full grooms, baths, and touch-ups to professional standardsAssess coat condition and pet temperament before starting servicesNever compromise safety for speed or aestheticsMonitor pets closely for signs of stress, injury, or health concernsFollow all handling protocols, especially for senior, anxious, aggressive, or medically sensitive petsEnsure pets have water and potty breaks during longer appointmentsMaintain safe tool handling and equipment checks dailyClient Communication Conduct thorough meet-and-greets to clarify expectationsExplain coat condition, grooming limitations, and realistic outcomesObtain approval for any additional services or pricing adjustmentsProvide post-groom updates and report any health observationsRespond promptly to client calls and emailsRebook and maintain your client base professionallyCleanliness & Professional Standards Maintain a sanitized grooming space at all timesSweep hair promptly and clean bathing/drying areas dailyDisinfect drying rooms daily and deep disinfect weeklyProperly label and identify all pets in your careCommunicate clearly with pet care staff regarding pet location and timingWhat We're Looking For We are seeking a groomer who is:Experienced and technically skilledCalm, patient, and safety-focusedStrong in written and verbal communicationDetail-oriented and organizedProfessional and reliableComfortable working in a team-based resort environmentYou must be able to:Groom all breeds and coat types confidentlyLift up to 60 lbsStand for extended periodsWork weekendsHandle pets safely and gently at all timesQualifications 2-4 years professional grooming experience preferredGrooming certification preferred but not requiredStrong knowledge of breed standards and scissoring techniquesCommitment to humane handling practicesWork Schedule Full-TimeMonday-Friday shiftsWeekend availability requiredBenefits & Perks Health, Dental & VisionInsuranceEmployee Pet Care DiscountsTipsGrowth opportunities within NVAEqual Opportunity EmployerNVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.Work schedule Monday to FridayWeekend availabilityHolidaysSupplemental payCommission payTipsBenefitsHealth insurancePaid time offEmployee discount