Director of Practice Operations Lung and Rheumatology

Director of Practice Operations Lung and RheumatologyManages and balances provider templates for optimized utilization, monitoring productivity to determine the need to add or consolidate providers.Evaluates and manages quality metrics to drive clinical quality and patient safety, overseeing outcomes, licenses, certifications, accreditations, onsite inspections, and risk events.Represents the service line during each step of the recruitment process, identifying and communicating the need for new providers and monitoring recruitment triggers.Focuses on consumer experience through oversight and accountability of performance, managing action plans, and escalating complaints as needed.Delivers on Team Member Promise through team leadership development conversations, overseeing team engagement action plans, and ensuring compliance with mandatory training requirements.Ensures workflow optimization and effectiveness for both providers and staff, holding service line performance accountable through a variety of meeting structures.Manages crucial conversations and disciplinary action plans for providers and staff, conducting intentional practice rounding with providers and staff.Possesses excellent interpersonal, oral, and written communication skillsKnowledge of medical technology and terminologyExperience in finance and accounting with regards to the oversight of a departmental budgetData analysis and critical thinkingExceptional organizational skills as demonstrated by the ability to manage multiple tasks/deadlinesAbility to develop positive working relationships with members of multiple teamsHighly professional with excellent customer service skillsHighly proficient working knowledge of Microsoft operating systems i.e. Word, Excel, PowerPointAbility to be self-motivated and manage multiple projects and meet deadlinesKnowledge in coding, billing, and reimbursementSkill in developing and maintaining effective relationships with medical and administrative staff, patients, and the communityKnowledge of policies and procedures of various physician specialty practices sufficient to direct operations and to provide effective patient careKnowledge of physician professional fee billing practices and principlesKnowledge of governmental regulations and compliance requirementsSkill in using computer software to include word processing, spreadsheets, database, and general accounting.Bachelor's [Required]Master's [Preferred]Bachelor's Degree in Business Administration, Healthcare or related field Required5+ experience in a healthcare leadership role [Required]Experience in medical records, coding and reimbursement [Preferred]Experience in Physician Practice management, managing multiple practices and phycian start-ups [Preferred]Experience with Hospital operations [Preferred]An equivalent combination of education ad relevant work experience may be considered in lieu of the stated degree requirement:- Bachelor's degree and 5+ years of experience OR Associate's degree and 7+ years of experience OR High School Grad or Equivalent and 9+ years of experience.Basic Life Support CPR Cert (BLS) [Preferred]Certified Medical Office Manager (CMOM) [Preferred]$96,266.14 $179,045.63This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.