Technical Project Analyst

Job DetailsDescriptionOur premier firm helps clients resolve their business disputes in an efficient, streamlined, and cost-effective manner. Over many decades of experience, the partners and professional staff of JB have become known for a unique combination of corporate sophistication and genuine approachability.The Technical Project Analyst Will Be Responsible ForAssessing project scope prior to project initiationMeeting with subject matter experts as project work commencesDeveloping, testing and implementing technical changes required for workflow automation within our case management softwareCompleting routine maintenance within our case management softwareDeploy changes in production including creating end-user job aids, PowerPoint presentations, standard operating procedures and in person or virtual training classesMaintain project and testing documentationWork with staff to roll out changes using job aids, PowerPoint presentations, virtual and in-person meetings and side-by-side trainingWorking with other departments to complete root cause analysis of issues that occur as a result of a software or workflow change and determine and complete a remediation plan to resolve the issueAttending calls with vendors and clients to discuss projectsQualified CandidatesHas experience working with a project team (does not need to be a PM)Will be required to commute to downtown Cleveland Monday through FridayIs a "doer" - someone who will want to help and get projects done, not necessarily coordinate those projectsHas an eye for detailIs a team playerHas a go with the flow personalityEducation/Training/ExperienceCollege degree is preferredPrior experience deploying changes through a formal change management processPrior experience as a software subject matter expert is preferredBasic programming skills using a variety of languagesJavitch Block offers a comprehensive benefits program including health insurance, life insurance, short and long-term disability, paid vacataion/sick time, and 401(k) with company match.You can learn more about Javitch Block LLC at www.jbllc.com