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Hybrid IVR & Chatbot Engineer, Digital CX

A leading technology consultancy is looking for an IVR/Chatbot Developer in Jersey City, New Jersey. This hybrid position involves designing and implementing Genesys CX contact center solutions, enhancing user experience through conversational interfaces, and collaborating with stakeholders. The ideal candidate has strong Genesys Cloud CX expertise and a background in natural language processing and machine learning. #J-18808-Ljbffr