Portfolio Community Association Manager

Job Description Position OverviewThe Portfolio Community Association Manager (CAM) is responsible for the overall management, operations, and client satisfaction of a portfolio of community associations, including condominiums, HOAs, and townhome communities. This role requires a highly organized, proactive professional who can manage multiple communities while building strong relationships with Boards and homeowners.The CAM provides leadership, strategic guidance, and operational oversight to ensure each community is maintained in accordance with governing documents, Florida Statutes, and management contracts. Success in this role requires strong financial acumen, proactive communication, and the ability to manage multiple properties while delivering exceptional service.Key ResponsibilitiesPortfolio & Operational ManagementManage a portfolio of associations, ensuring consistent service delivery and operational excellence.Conduct regular site inspections to identify maintenance needs, safety concerns, and compliance issues.Develop and implement preventive maintenance and capital improvement plans.Oversee vendor performance, negotiate contracts, and ensure timely completion of work within budget.Manage construction, renovation, and improvement projects from planning through completion.Board & Resident RelationsServe as the primary liaison to Boards of Directors and homeowners.Attend and facilitate Board, Annual, Budget, and committee meetings; prepare agendas, minutes, and board packages.Provide guidance to Boards on governance, best practices, and Florida Statutes.Respond to Board and homeowner inquiries promptly (within 24 hours when possible).Enforce governing documents, rules, and regulations fairly and consistently.Initiate communication with new residents and promote community engagement.Financial ManagementDevelop draft annual budgets in collaboration with accounting teams and present to Boards.Review monthly financial statements, general ledger, and variances for accuracy.Prepare and present financial and management reports to the Board.Approve invoices and ensure timely vendor payments.Assist with audits, reserve studies, and insurance renewals.Identify financial risks and recommend corrective actions.Administrative & ReportingMaintain accurate and organized records including contracts, insurance, compliance documentation, and governing documents.Prepare weekly and monthly management reports detailing operations, projects, and violations.Utilize management software to track work orders, violations, and communications.Ensure all contractual obligations are met in accordance with management agreements.Compliance & Risk ManagementEnsure compliance with federal, state (Chapters 718 & 720), and local regulations.Coordinate insurance claims, incident reporting, and risk mitigation efforts.Advise Boards on legal and regulatory requirements and coordinate with legal counsel when necessary.Implement and manage violation enforcement procedures.Vendor & Project ManagementSolicit bids, prepare RFPs, and present vendor recommendations to the Board.Supervise vendors and contractors; ensure quality, timelines, and budget adherence.Recommend vendor changes when performance does not meet expectations.Staff & Team LeadershipSupervise, train, and evaluate assigned staff (assistants, maintenance, coordinators).Ensure appropriate staffing levels and coverage across assigned communities.Conduct performance reviews and provide ongoing coaching and development.Foster a culture of accountability, professionalism, and customer service.RequirementsQualificationsActive Florida CAM License (required)2+ years of community association or property management experience (portfolio experience preferred)Professional designations (CMCA, AMS) preferred, not requiredStrong knowledge of Florida Statutes (Chapters 718 & 720) and governing documentsProven experience with budgeting, financial reporting, and variance analysisProficiency in Microsoft Office and property management software (e.g., CINC, Vantaca, Yardi, AppFolio)Core CompetenciesLeadership & Team ManagementFinancial AcumenCustomer Service ExcellenceCommunication & Interpersonal SkillsOrganization & Attention to DetailProblem Solving & Decision-MakingEthical Conduct & ProfessionalismWorking Conditions & Physical RequirementsCombination of office work and on-site property inspectionsAbility to walk properties, climb stairs, and lift up to 25–50 lbs as neededAvailability for occasional evening Board meetings and emergency responseAbility to work in varying weather conditions (heat, rain, cold, etc.)Benefits$55,000 - $60,000 annuallyComprehensive benefits package including Medical, Dental, Vision, and Life Insurance.Generous leave policies including Paid Sick/Personal Days, Vacation, and Holidays.Flexible scheduling options.Opportunities for professional development.If you're looking to leverage your property management experience in a role that offers growth, challenge, and the chance to make a significant impact, we'd love to hear from you.